Teller-Wentzville

Alliance Credit Union; Wentzville (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

HRA & FSA

Life & disability insurance

401K with employer match

Holidays

PTO

EAP

Bonuses

Employee events

Job summary

Alliance Credit Union in Wentzville is seeking a friendly, reliable Teller to be the face of our branches and deliver an exceptional member experience. You will handle transactions, answer questions, and promote our products while upholding accuracy and confidentiality.

We offer a robust benefits package, competitive pay with merit increases, and opportunities for growth. Training is available so you can thrive in a community-focused credit union environment.

Qualifications

• Excellent customer service and cross-selling ability.
• Ability to manage multiple tasks in a fast-paced retail banking environment.
• Strong communication and problem-solving skills.

Responsibilities

• Provide exceptional member service in person and remotely.
• Process daily member transactions accurately.
• Balance cash drawer consistently.
• Identify member needs and cross-sell products and services.
• Follow workflows and maintain confidentiality.
• Participate in branch meetings and community engagement.

Skills

Attention to detail

Communication

Problem-solving

Organization

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Teller systems

Job description

Teller - Wentzville

Are you ready to love your job? Do you want to put your financial service skills to better use, where your efforts can pay off for you AND make your neighborhood a better place to live and work?

Alliance Credit Union is a leader in the greater St. Louis area financial community, providing the best in service and rates to our members. At Alliance Credit Union, our people are our greatest differentiator and have a competitive advantage in the markets we serve. We are all united in delivering the best experience for our members. We work together each day to foster an inclusive workplace culture where all our employees feel respected and valued and have an opportunity to contribute to the Credit Union's success. You will never be just a number at Alliance!

In addition to our amazing culture, we offer:

• Competitive pay and yearly merit increases


• Full benefits package including medical (as low as $12/week), dental, and vision.


• HRA & FSA


• Employer paid life insurance and disability benefits (STD & LTD)


• 401K with an 8% employer match


• 11 paid Holidays


• Generous PTO (starting at 15 days per year) and 2 service days per year.


• An Employee Assistance Program (EAP)


• Annual bonuses up to 9%


• Employee events, birthday celebrations, and much more!

Position Overview

We’re looking for an energetic, reliable, and customer-focused Teller to join our Alliance Credit Union family. As the face of our branches, you’ll play a vital role in creating a delightful, knowledgeable, and proactive member experience, every interaction matters! We're looking for someone to provide member services at the branch in Wentzville.

Typical Hours

Monday-Friday 8:15am-5:15pm or 8:45am-5:45pm. Your shift will change between these two shifts. Typically, you will work a 4 hour shift every other Saturday but will have a half day during the week if you are scheduled Saturday.

Pay

The position starts at $18-19 per hour depending on experience, with a $2/hr. bump for Saturdays. In addition, we pay an additional $10/day for in-branch shifts (6+ hours). Tellers at Alliance are also eligible for additional pay (up to $3 per hour more) through cross-training programs.

What You’ll Do (we Are Willing To Train)

• Provide exceptional member service (in person, and via phone, chat, email, etc.) while delivering the Alliance Credit Union brand promise.


• Process daily member transactions efficiently and accurately.


• Balance your cash drawer consistently.


• Identify member needs and cross-sell products and services to meet member needs and branch goals.


• Follow all workflow processes and maintain confidentiality.


• Participate in branch meetings, business development, and community engagement.

Skills & Knowledge

• Strong attention to detail with the ability to handle large cash volumes accurately.


• Excellent communication, problem-solving, and organizational knowledge.


• Ability to multi-task in a fast-paced retail banking environment.


• Proficiency in Microsoft Outlook, Word, Excel, and teller systems.


• Understanding of credit union products, services, and regulations.

Attitude & Values

• Integrity and reliability — trusted to manage member transactions with care.


• A friendly, can-do attitude with a passion for helping others.


• Commitment to teamwork, professionalism, and continuous growth (always seeking opportunities to learn, improve, and embrace change).


• Ability to stay calm and empathetic when resolving member concerns.


• Consistent attendance and a positive, proactive mindset.

Work Environment

• Retail branch setting with occasional travel for training or meetings.


• Saturday shifts and occasional overtime required.


• Ability to lift up to 50lbs.

The above description is not all-inclusive, and the individual may perform other related business duties as assigned. It is intended to describe the general nature and level of work being performed. The Credit Union President reserves the right to revise or change the duties of this position at any time. The position may also be merged or eliminated as conditions warrant. This position description does not constitute a written or implied contract of employment.

Alliance Credit Union is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Credit Union will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Alliance Credit Union.