Teller / Vault Teller - Main Branch

Commercial Banking Company; Minneapolis (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a professional teller to provide excellent customer service while processing transactions accurately. The role involves identifying customer needs, maintaining security protocols, and ensuring a reliable presence. Applicants should have prior cash handling and customer service experience, along with strong interpersonal skills. Join a dedicated team and contribute to a customer-focused environment.

Qualifications

• Prior cash handling experience required.
• Excellent written and verbal communication skills.

Responsibilities

• Processes transactions accurately and efficiently.
• Identifies customer needs and strives to meet them.
• Maintains knowledge of bank products, policies, and procedures.

Skills

Customer Service

Interpersonal Skills

Accuracy

Organizational Skills

Technical Skills

Education

High School Diploma

Job description

General Description

Provides courteous and professional teller service to customers. Completes transactions accurately and efficiently according to established policies and procedures. Identify referral opportunities and make appropriate suggestions that best meet the customers' needs. Consistently seek to delight our customers by friendliness, including learning our customers and addressing them by name. Required to work some Saturday mornings. Reliable attendance is critical.

RESPONSIBILITIES

Processes transactions accurately and efficiently Smiles and greet customers, demonstrates good customer service skills Identify customer needs, and strive to meet those needs or direct customer to someone that can Controls teller cash drawer limits Follow bank security policies and procedures such as opening and closing procedures and maintaining alarm codes and functions Maintains an acceptable over/short difference Cashes checks within assigned limits Accepts deposit withdrawals and payments Issues official checks Redeems savings bonds Process night deposits under dual control Uses a personal computer to enter customer transactions and look up customer information Back up Head Teller as needed with ATM, Vault, and Cash shipments Back up Customer Service Representative as needed Maintains knowledge of bank products, policies, and procedures Keeps up to date with required Compliance courses and appropriate tests Follows proper procedures to comply with BSA, including but not limited to OFAC scans and CTR filings Fills in as needed at other CBC locations The above requirements may be changed or updated by management at any time All personnel of Commercial Banking Company are committed to the Bank Secrecy Act policies and procedures in order to assist in detecting and preventing money laundering and other illegal activities from being conducted through our bank. Failure to comply with the Bank Secrecy Act policies and procedures may subject the employee to disciplinary action, up to and including discharge, and possible criminal penalties. Commercial Banking Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, gender, sex, religion, national origin, disability, genetic information, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by local, state, or federal law.

REQUIRED SKILLS, EXPERIENCE, & EDUCATION

High school diploma or the equivalent Prior cash handling experience required Prior customer service experience required Excellent interpersonal and customer service skills; good social skills Demonstrates a "team" attitude toward the bank and coworkers with a constant focus on improving/protecting the bank Possesses an attitude of cooperation and a continual motivation to learn Ability to demonstrate high levels of accuracy and efficiency Excellent written and verbal communication skills Works well under stress Good organizational skills and the ability to multitask efficiently Proficiency with personal computers; good technical skills; working knowledge in word processing and spreadsheet applications Maintain a neat, well-groomed, professional appearance Maintain clean work area Punctual & reliable

All applicants must be able to pass the following screens:

• Background


• Credit


• Drug Screen