Teller Trainee: Cash Handling & Customer Service

Steelheadfactoring; Medford (OR); On-site; USD 23,419 - 30,307; Full time

Job summary

People’s Bank of Commerce in Medford, Oregon is seeking an entry-level Customer Service Associate I to provide foundational training and experience in banking operations under direct supervision. The CSA I performs basic teller activities, including receiving and paying out transactions, recording them accurately, and learning to advance to CSA II; prior cash handling experience is preferred.

This role emphasizes customer service, attention to detail, and professional communication as you

Qualifications

• Minimum of 1 year experience with cash handling; strong math and accuracy required.
• Customer service mindset with ability to handle inquiries professionally.
• Attention to detail and ability to follow procedures and maintain records.
• Willingness to learn banking systems, processes, and regulatory concepts.

Responsibilities

• Provide prompt, friendly service and respond to customer inquiries.
• Process basic teller transactions under supervision; issue receipts and record accurately.
• Learn deposit/loan product knowledge and refer questions to supervisors.
• Maintain cash drawer security and ensure daily balancing per standards.

Skills

Cash handling

Customer service

Attention to detail

Basic math

Education

High school diploma or GED

Job description

People’s Bank of Commerce in Medford, Oregon is seeking an entry-level Customer Service Associate I to provide foundational training and experience in banking operations under direct supervision. The CSA I performs basic teller activities, including receiving and paying out transactions, recording them accurately, and learning to advance to CSA II; prior cash handling experience is preferred.

This role emphasizes customer service, attention to detail, and professional communication as you