Video Teller & Member Experience Pro

Jobtailor; Medford (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a friendly Teller/Member Services Associate for a credit union in Medford, Oregon. You will greet members, handle deposits, withdrawals, transfers, and respond to requests using an Express Teller Machine, while maintaining a professional demeanor.

You will know credit union products, spot cross-sell opportunities, and participate in promotions. Requirements include HS diploma, 1–12 months related experience, strong listening and communication skills, attention to detail, and

Qualifications

• One month to twelve months of similar or related experience.
• A high school education or GED.
• Good listening, verbal and written communication skills including professional telephone/ on screen skills.
• Professional appearance/demeanor.
• Good eye for detail/quality.
• Good organizational and time management skills.

Responsibilities

• Greets members primarily by Express Teller Machine, assisting with deposits, withdrawals, transfers, and other member requests.
• Takes ownership of situations within authority limits or refers to others within the credit union as needed.
• Maintains knowledge of credit union products/services, identifying cross-sell/referral opportunities and making relevant suggestions.
• Participates in credit union promotions and utilizes department ticketing systems for member requests.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Time Management

Good Listening Skills

Verbal Communication

Written Communication

Professional Appearance

Credit Union Knowledge

Education

High School Diploma or GED

Tools

Express Teller Machine

Department Ticketing Systems

Job description

Jobtailor is seeking a friendly Teller/Member Services Associate for a credit union in Medford, Oregon. You will greet members, handle deposits, withdrawals, transfers, and respond to requests using an Express Teller Machine, while maintaining a professional demeanor.

You will know credit union products, spot cross-sell opportunities, and participate in promotions. Requirements include HS diploma, 1–12 months related experience, strong listening and communication skills, attention to detail, and