Banking Customer Service & Teller Associate

Socket.dev; Grants Pass (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

People’s Bank of Commerce is seeking a customer-focused teller/bank service associate in southern Oregon. You will provide friendly service, handle cash and banking transactions, and assist customers with loans and wire transfers under supervision.

The role emphasizes accuracy, compliance with policies, and professional communication across phone, email, and in-person interactions. A high school diploma or GED is required, with at least two years of cash-handling experience preferred.

Qualifications

• Minimum of 2 years’ experience with cash handling with a good balancing record (previous bank experience required).
• Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch.
• Successful completion of a high school diploma or GED.

Responsibilities

• Provide consistent, prompt, friendly service in accordance with the Customer Service Standards and provide courteous and professional communication support, including responding to incoming telephone calls, electronic mail and voice mail.
• Discuss bank services during customer interactions based on expressed needs and questions and refer to appropriate partners
• Maintain professional presentation and demonstrate a positive, solution first mindset.
• Assist with customer loan inquiries and loan payments; wire transfer requests, including accurate and timely input and completion with supervision.

Skills

Cash handling

Customer service

Communication

Fraud prevention

Regulatory compliance

Account maintenance

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Ten-key by touch

Job description

People’s Bank of Commerce is seeking a customer-focused teller/bank service associate in southern Oregon. You will provide friendly service, handle cash and banking transactions, and assist customers with loans and wire transfers under supervision.

The role emphasizes accuracy, compliance with policies, and professional communication across phone, email, and in-person interactions. A high school diploma or GED is required, with at least two years of cash-handling experience preferred.