Teller Supervisor

Peoples Bank; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank seeks a friendly, detail-oriented Teller to provide accurate transaction processing and exceptional customer service. You will assist customers with questions, promote banking services, and support sales culture while upholding bank policies.

Ideal candidates have a high school diploma and 2+ years as Teller I/II, with strong communication and leadership abilities to engage customers effectively.

Qualifications

• High School diploma or equivalent.
• 2+ years experience as Teller I/II.
• Demonstrated leadership ability.
• Excellent customer service skills and tact in interactions.
• Strong communication and organizational skills.

Responsibilities

• Deliver exceptional customer service through accurate transaction processing.
• Assist customers with questions and financial needs.
• Engage customers about Peoples Bank services and sales opportunities.

Skills

Customer service

Communication

Sales proficiency

Leadership

Mathematical skills

Attention to detail

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Description

Deliver Exceptional Customer Service via efficient and accurate transaction processing, assist customers with questions, and engage them about their financial needs, as well as our services. Support Peoples Bank's objectives, mission statement, core values, new initiatives, and customer-focused sales culture.

Qualifications

Required Education/Knowledge:

• High School diploma or equivalent
• Two years or more experience as Teller I/II

Knowledge, Skills & Abilities

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and employees.
• Strong communication and organizational skills
• Customer engagement and sales proficiency
• Demonstrated leadership ability
• Mathematical skills
• Detail oriented with a high degree of accuracy

Competence with computers, telephones, and other office machinery.