Teller Service Representative

SHARONVIEW FEDERAL CREDIT UNION; Greer (SC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay & incentives

Comprehensive benefits

401(k) match

PTO

Community involvement

Job summary

Sharonview Federal Credit Union in Greer, SC, Wade Hampton Branch, is seeking a Teller Service Representative. You will process deposits and withdrawals, respond to member inquiries, and promote credit union products in a fast-paced lobby environment.

The role emphasizes accuracy, strong communication, and the ability to multitask while delivering exceptional member service. A high school diploma is required, and up to 10% travel may be involved as part of the position.

Qualifications

• Experience in financial services, retail, or customer service is a plus.
• Friendly, approachable personality with professional demeanor.
• Ability to communicate clearly and resolve inquiries efficiently.
• Comfort with handling financial transactions and balancing cash.

Responsibilities

• Process member and business financial transactions, including deposits, withdrawals, checks, wires, drafts, and other negotiable instruments.
• Respond to member inquiries regarding accounts, access to services, discrepancies, and adjustments to service features.
• Stay informed about products, services, regulations, and internal policies.
• Engage with members in the lobby to offer credit union products and services that meet their needs.
• Promote solutions that drive deposit growth, new member acquisition, and referrals.
• Explain deposit rates and APRs/APYs.

Skills

Strong communication

Problem-solving

Attention to detail

Multitasking

Education

High School

Job description

Job DetailsJob Location: Wade Hampton Branch - Greer, SC 29650Position Type: Full TimeEducation Level: High SchoolSalary Range: $21.90 - $24.48 HourlyTravel Percentage: Up to 10%Job Category: Banking

Sharonview is looking for an enthusiastic, professional, energetic, and outgoing Teller Service Representative to join our dynamic team in Greer, SC (Wade Hampton Branch)! In this exciting role, you'll have the opportunity to make a real difference by delivering excellent communication, outstanding service, and support to our members. If you're ready to provide exceptional service and help our members achieve their financial goals, we want to hear from you!

What You'll Do:

• Process member and business financial transactions, including but not limited to issuing checks, processing deposits, withdrawals, wires, drafts, and other negotiable instruments.
• Respond to member inquiries regarding account operations, access to services, discrepancies, error resolution, and adjustments to service features across various accounts.
• Stay informed about all products, services, federal regulations, and internal policies/procedures relevant to the role.
• Engage with members in the lobby to foster relationships and identify opportunities to offer credit union products and services that meet their needs.
• Proactively engage in discussions with members to promote solutions that drive business goals such as deposit growth, new member acquisition, business services, and referrals.
• Calculate and explain deposit rates and APRs/APYs.

Qualifications

What We're Looking For:

• A friendly, approachable personality.
• Strong communication and problem-solving skills.
• Attention to detail and the ability to multitask in a busy environment.
• Experience in financial services, retail, or customer service is a plus.

Why Join the Sharonview Team?

• People-First Culture – Supportive, member and employee-focused environment.
• Career Growth – Opportunities for training, mentoring, and development.
• Competitive Pay & Incentives – Earn more with performance-based rewards.
• Comprehensive Benefits – Health, dental, 401(k) match, PTO, and more.
• Work-Life Balance – Respect for your time and personal life.
• Mission-Driven Work – Help members achieve real financial goals.
• Inclusive & Welcoming – Diverse, respectful, and empowering workplace.
• Stable & Trusted – Long-standing, well-led organization.
• Modern Tools – Use up-to-date technology that supports your success.
• Community Involvement – Be part of giving back to local communities.

ONBOARDING & TRAINING REQUIREMENTS:

To ensure your success, on your first day of employment, you will attend New Hire Orientation (WOW Day), which is held at our Corporate Office in Indian Land/Fort Mill, SC. Participation in New Hire Orientation is required. We will cover hotel accommodations and reimburse mileage costs.