Teller Service Associate (JFK)

Dupaco Community Credit Union; Dubuque (IA); On-site; USD 39,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Starting pay $19.14/hr

Monthly and annual incentives

Career growth opportunities

Job summary

Dupaco Community Credit Union in Dubuque, IA seeks a Teller Service Associate to serve members with courtesy, accuracy, and care. You'll learn skills that support your Dupaco career and have opportunities for incentives and a strong 401(k) plan.

The role emphasizes helping people with deposits, withdrawals, and using technology, with starting pay of $19.14 per hour and monthly and annual incentives.

Qualifications

• High school diploma or GED or equivalent experience.
• Customer service and cash handling experience preferred.
• Ability to communicate clearly and professionally with members.
• Comfort with using multiple software programs.

Responsibilities

• Provide courteous, professional service to members to improve satisfaction and usage.
• Process transactions accurately and efficiently (deposits, withdrawals, payments, etc.).
• Listen to members to identify needs and educate them on credit union products.
• Demonstrate how to use available technology to members.
• Perform miscellaneous tasks per policies and maintain professional image.

Job description

A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco... Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $19.14/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

Job Details

A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco... Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $19.14/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.

#DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8

You’ll Be

• Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services
• Understand the technology that is available to the members and demonstrate to them how to use it
• Performing miscellaneous operation duties in accordance with established policies and procedures
• Promoting a positive and professional image of the credit union

You’ll Need

• High school diploma or equivalent (i.e. GED) or equivalent experience
• Customer service & cash handling experience preferred
• Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
• Excellent communication skills with the ability to adjust your communication style to your audience
• A positive attitude and strong desire to help others
• Excellent computer skills with the ability to navigate between multiple programs