Bank Service Associate: Customer-Focused Teller & Sales

First Merchants Brand; Kentucky; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings Account

Flexible Spending Accounts

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on delivering high quality customer service by accurately processing bank transactions and suggesting products to meet customers' financial needs.

You will balance cash, support daily operations, and contribute to a high performing sales environment by making referrals and knowing our full range of bank products. The position requires a High School Diploma and 3 months of related experience.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Responding to customer requests for banking transactions.
• Answering customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually building customer loyalty and customer advocates.
• Balance cash, daily transactions, vault and ATM.
• Understanding and ensuring compliance, regulations and reporting.
• Following information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Selling bank products, making customer referrals and other activities to support the goals.
• Knowing about all bank products.
• Participating in daily/weekly meetings and coaching sessions.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on delivering high quality customer service by accurately processing bank transactions and suggesting products to meet customers' financial needs.

You will balance cash, support daily operations, and contribute to a high performing sales environment by making referrals and knowing our full range of bank products. The position requires a High School Diploma and 3 months of related experience.