Teller Retail Banker

Woodforest National Bank; Salem (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading employee-owned bank as a Teller Retail Banker in Salem, Virginia. You'll engage with customers, process transactions, and recommend banking products. This role offers training for advancement in a supportive, community-focused environment.

Qualifications

• 3 years of relevant sales and/or customer service experience.
• An Associate’s degree with 1 year of relevant experience.

Responsibilities

• Achieving individual sales by identifying and recommending bank products.
• Processing transactions and opening accounts.
• Employing problem-solving skills for customer inquiries.

Skills

Customer Service

Sales

Problem Solving

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Join to apply for the Teller Retail Banker role at Woodforest National Bank

Take the next step toward your new career today!

Become part of our diverse and inclusive team within our nationally recognized, award-winning bank, one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan as the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer. At Woodforest, we care and prove it by volunteering with local charities and food banks to give back to the communities we serve. By joining Woodforest, you will become part of one of the largest employee-owned banks in the country!

Responsibilities
Our Retail Bankers are the face of our organization and are critical in caring for our customers daily. As a Retail Banker, you will receive training to successfully engage with customers and enhance their experience by offering products and services that meet their needs. The knowledge you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
• Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details
Branch Banking

Primary Location: Virginia-Salem
Schedule: Full-time
Work Location: VA - Salem WM-0960
Unposting Date: Ongoing
Organization: Virginia

Minimum Qualifications/Experience

• 3 years of relevant sales and/or customer service experience, or
• An Associate’s degree with 1 year of relevant experience, or
• A Bachelor’s degree.

Previous in-store banking experience is preferred but not required. Must be positive and engaging.

Formal Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time.

Supervisory Responsibility

• No.

Travel

• Little to no overnight travel expected. May be required to cover nearby branch locations within 45 miles based on business needs.

Working Conditions

• Conditions include standing most of the time, with walking, moving, bending, stooping, or sitting for brief periods, and occasionally lifting items up to 30 lbs.

Disclaimer
This description does not cover all activities, duties, or responsibilities. Management reserves the right to assign or reassign duties at any time.

Woodforest is an Equal Opportunity Employer, Including Disability and Veteran.