Teller Retail Banker

Woodforest National Bank; Bedford (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading employee-owned bank as a Teller Retail Banker in Bedford, VA. You'll enhance customer experiences by offering tailored banking solutions while receiving training for career advancement. Be part of a diverse team focused on community service and customer care.

Qualifications

• 3 years of relevant sales and/or customer service experience.
• Previous in-store banking experience preferred.

Responsibilities

• Achieving individual sales by recommending bank products.
• Processing transactions and opening accounts.
• Handling branch servicing duties.

Skills

Customer Service

Sales

Problem Solving

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

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Become a part of the diverse and inclusive team within our nationally recognized award-winning bank, one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan being the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer. We care and demonstrate this by volunteering with local charities and foodbanks. By joining Woodforest, you become part of one of the largest employee-owned banks in the country!

Responsibilities

Our Retail Bankers are the face of our organization and are critical in caring for our customers daily. As a Retail Banker, you will receive training to successfully engage and enhance the customer’s experience by offering products and services that meet their needs. The knowledge gained will prepare you for advancement and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
• Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details

• Branch Banking
• Primary Location: Virginia-Bedford
• Schedule: Full-time
• Work Locations: VA - Bedford WM-0371
• Unposting Date: Ongoing
• Organization: Virginia

Minimum Qualifications/Experience

• 3 years of relevant sales and/or customer service experience; OR an Associate’s degree with 1 year of relevant experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.

Formal Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time.

Supervisory Responsibility

• No.

Travel

• Little to no overnight travel expected. May cover nearby branches within 45 miles based on business needs.

Working Conditions

• Standing most of the time, with occasional walking, bending, sitting, and lifting up to 30 lbs.

Disclaimer

This description does not cover all activities and duties. Management may assign additional responsibilities as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veteran status.