Teller Retail Banker

Woodforest National Bank; Jacksonville (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading employee-owned bank as a Teller Retail Banker in Jacksonville, Florida. In this role, you will build relationships with customers, process transactions, and promote bank products. Your contributions will help serve the community and enhance customer satisfaction. This full-time position requires strong sales and customer service skills, with opportunities for growth in a supportive environment.

Qualifications

• 3 years of relevant sales/customer service experience or an Associate’s degree with 1 year of relevant experience.
• Previous in-store banking experience preferred.

Responsibilities

• Achieve individual sales by marketing bank products and services.
• Process transactions and perform account maintenance.
• Handle branch servicing duties and customer inquiries.

Skills

Sales

Customer Service

Problem-Solving

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

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Become a part of the diverse and inclusive team within our nationally recognized award-winning bank, one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan as the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer. We care and give back by volunteering with local charities and foodbanks. By joining Woodforest, you will be part of one of the largest employee-owned banks in the country!

Responsibilities

• Achieve individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employ problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details

• Branch Banking
• Primary Location: Florida-Jacksonville
• Schedule: Full-time
• Work Location: FL Jacksonville Hutchnson-8295
• Unposting Date: Ongoing
• Organization: Florida
• Minimum Qualifications: 3 years of relevant sales/customer service experience OR an Associate’s degree with 1 year of relevant experience OR a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Education: High School Diploma or equivalent required.
• Work Status: Full-time
• Supervisory Responsibility: None
• Travel: Little to no overnight travel; may cover nearby branches up to 45 miles.
• Working Conditions: Standing most of the time, may involve walking, bending, sitting briefly, and lifting up to 30 lbs.

Additional Information

This description does not cover all duties and responsibilities, which may be assigned or reassigned at management's discretion. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.