Bilingual Teller Retail Banker

Woodforest National Bank; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading employee-owned bank as a Bilingual Teller Retail Banker in Jacksonville. You will enhance customer experiences through personalized service and product recommendations, while also preparing for a robust career in banking. The role offers full-time hours and a supportive environment focused on community engagement and employee development.

Qualifications

• 3 years of sales/customer service experience or relevant degree.
• Must be fluent in English and Spanish.

Responsibilities

• Achieving individual sales by marketing bank products.
• Processing transactions and opening accounts.
• Handling branch servicing duties and customer inquiries.

Skills

Customer Service

Sales

Problem Solving

Bilingual (English and Spanish)

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Join to apply for the Bilingual Teller Retail Banker role at Woodforest National Bank.

Become a part of the diverse and inclusive team within our nationally recognized award-winning bank, one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan being the largest shareholder. We focus on building relationships, discovering opportunities, and better serving our communities by understanding the financial needs of every customer. We care and prove it through volunteering with local charities and foodbanks. By joining Woodforest, you will become part of one of the largest employee-owned banks in the country.

Responsibilities

Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. You will receive training to successfully engage and enhance the customer experience by offering suitable products and services. This role prepares you for advancement and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
• Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details

Branch Banking

Primary Location: Florida-Jacksonville

Schedule: Full-time

Work Location: FL Jacksonville Phillips-8257

Unposting Date: Ongoing

Minimum Qualifications

• 3 years of relevant sales and/or customer service experience, or an Associate’s degree with 1 year of relevant experience, or a Bachelor’s degree.
• Previous in-store banking experience is preferred but not required.
• Must be positive, engaging, and fluent in English and Spanish.

Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time.

Travel

• Minimal overnight travel; may include covering nearby branches up to 45 miles.

Working Conditions

• Standing most of the time, with occasional walking, bending, or lifting up to 30 lbs.

Disclaimer

This description is not exhaustive and management may assign additional duties as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veteran status.