Teller, PT24

Jeanne D'Arc Credit Union; Tyngsborough (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jeanne D’Arc Credit Union in Massachusetts is seeking a Teller to welcome members, handle deposits, withdrawals, and loan payments, and promote member education about products and services. As an entry-level role, it emphasizes accuracy, confidentiality, and strong communication in a fast-paced setting; the job offers opportunities for growth and teamwork within a community-focused credit union.

Applicants should have a high school diploma and be able to stand and lift up to 10 lbs; training on

Qualifications

• Entry-level position; six months of related experience preferred.
• High school diploma or equivalent required.
• Strong customer service, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and maintain accuracy.

Responsibilities

• Greets members and processes transactions with accuracy.
• Balances cash drawer and supports branch daily settlement.
• Educates members about products and services and refers to appropriate departments.
• Maintains confidentiality and adheres to policies.
• Upholds security and safety procedures.

Skills

Customer service

Cash handling

MS Office

Communication

Education

High school diploma

Tools

Core banking system

Job description

Join Our Team and Make an Impact!

At Jeanne D’Arc Credit Union, we don’t just offer jobs—we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth opportunities, you’ll have everything you need to thrive.

We take pride in our team, who go above and beyond to deliver exceptional service and offer smart financial solutions to our members. If you’re looking for a rewarding role where you can make a difference in helping people and giving back to the community, we’d love to have you on board!

Now Hiring: Teller

As a Teller, you’ll work under the leadership of the Branch Officer to welcome members and non-members and performs various transactions accurately and efficiently. Adheres to Credit Union policies and procedures to ensure ethical and compliant business practices. Builds member relationships through education about products and services

Essential Functions And Responsiblites

• Greets members and non-members and provides relevant information regarding transactions, products, and services. Receives and processes member transactions, including deposits, withdrawals, loan payments, and other negotiable instruments, while adhering to all branch processes, procedures, policies, and compliance regulations.
• Performs individual settlement procedures and balances cash drawer and daily transactions. Assists with branch balancing.
• Actively engages in the relationship-building process through educating and referring Credit Union products and services. Takes responsibility for directing members to the appropriate department or resource for further information and services as necessary.
• Deescalates challenging member situations by problem-solving, exercising sound judgment and decision-making skills while demonstrating a special effort to say "yes."
• Demonstrates a commitment to learning and thoroughly understanding all Credit Union deposit and loan products and services.
• Remains vigilant and aware of surroundings, reports any unusual or suspicious behaviors, activity, or inconsistencies.
• Performs other job-related duties as assigned.

Knowledge And Skills

Experience: Entry-level. Six months of related experience is preferred.

Education: High school diploma or equivalent required or an equivalent combination of education and experience.

Interpersonal Skills: Position requires significant contact with others inside and outside the Credit Union, thus requiring a high degree of confidentiality, discretion, diplomacy, and tact in communication. Builds relationships and fosters positive interactions with Credit Union team members, members, and vendors by demonstrating friendly, helpful, and efficient service. Good verbal communication skills are required, including positive body language and tone, patience, active listening, and sound judgment. Must have the ability to understand and communicate products, services, and regulations.

Other Skills: Basic Microsoft Office skills and learning the core system and other related software are required. Must have the ability to apply cognitive reasoning to daily tasks, take ownership, and work independently and as part of a collaborative team. Must be highly motivated, detail-oriented, organized, and efficient with multitasking. Must be able to work in a professional, fast-paced environment without sacrificing the quality and accuracy of work performed. This position requires standing, sitting, walking, reaching, and lifting to 10 lbs. regularly.

Are you ready to grow with us?

Jeanne D’Arc Credit Union is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where every employee and applicant is treated with dignity, respect, and fairness. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, genetics, disability or any other characteristic protected by law.

If you require a reasonable accommodation to complete the application process or participate in an interview, please contact Human Resources at [phone] ext. 7903. Reasonable accommodations will be provided in accordance with applicable law.