Teller, FT40

Jeanne D'Arc Credit Union; Methuen (MA); On-site; USD 23,419 - 33,103; Full time

Benefits offered by this job

Competitive pay

Outstanding benefits

Growth opportunities

Job summary

A community-focused credit union in Methuen is seeking a Teller to provide exceptional service to members and perform various financial transactions. The ideal candidate should have a high school diploma and excellent interpersonal skills, with entry-level experience preferred. Join this supportive team environment to help community members achieve their financial goals.

Qualifications

• Six months of related experience is preferred.
• Good verbal communication skills are required.
• Must have ability to understand and communicate products and services.

Responsibilities

• Welcome members and perform transactions accurately and efficiently.
• Adhere to Credit Union policies and procedures.
• Engage in relationship-building through education about products.

Skills

Verbal communication skills

Problem-solving

Interpersonal skills

Basic Microsoft Office skills

Education

High school diploma or equivalent

Job description

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Jeanne D'Arc Credit Union provided pay range

This range is provided by Jeanne D'Arc Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $24.03/hr

Join Our Team and Make an Impact!

At Jeanne D’Arc Credit Union, we don’t just offer jobs— we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth opportunities, you’ll have everything you need to thrive.

We take pride in our team, who go above and beyond to deliver exceptional service and offer smart financial solutions to our members. If you’re looking for a rewarding role where you can make a difference in helping people and giving back to the community, we’d love to have you on board!

Now Hiring: Teller

As a Teller, you’ll work under the leadership of the Branch Officer to welcome members and non-members and perform various transactions accurately and efficiently. You will adhere to Credit Union policies and procedures to ensure ethical and compliant business practices and build member relationships through education about products and services.

ESSENTIAL FUNCTIONS AND RESPONSIBLITES

• Greets members and non-members and provides relevant information regarding transactions, products, and services. Receives and processes member transactions, including deposits, withdrawals, loan payments, and other negotiable instruments, while adhering to all branch processes, procedures, policies, and compliance regulations.
• Performs individual settlement procedures and balances cash drawer and daily transactions. Assists with branch balancing.
• Actively engages in the relationship-building process through educating and referring Credit Union products and services. Takes responsibility for directing members to the appropriate department or resource for further information and services as necessary.
• Deescalates challenging member situations by problem‑solving, exercising sound judgment and decision‑making skills while demonstrating a special effort to say 'yes'.
• Demonstrates a commitment to learning and thoroughly understanding all Credit Union deposit and loan products and services.
• Remains vigilant and aware of surroundings, reports any unusual or suspicious behaviors, activity, or inconsistencies.
• Performs other job‑related duties as assigned.

KNOWLEDGE AND SKILLS

Experience: Entry‑level. Six months of related experience is preferred.

Education: High school diploma or equivalent required, or an equivalent combination of education and experience.

Interpersonal Skills: Position requires significant contact with others inside and outside the Credit Union, requiring a high degree of confidentiality, discretion, diplomacy, and tact in communication. Builds relationships and fosters positive interactions with Credit Union team members, members, and vendors by demonstrating friendly, helpful, and efficient service. Good verbal communication skills are required, including positive body language and tone, patience, active listening, and sound judgment. Must have the ability to understand and communicate products, services, and regulations.

Other Skills: Basic Microsoft Office skills and learning the core system and other related software are required. Must have the ability to apply cognitive reasoning to daily tasks, take ownership, and work independently and as part of a collaborative team. Must be highly motivated, detail‑oriented, organized, and efficient with multitasking. Must be able to work in a professional, fast‑paced environment without sacrificing the quality and accuracy of work performed. This position requires standing, sitting, walking, reaching, and lifting to 10 lbs. regularly.

Your contributions will help our members achieve their financial goals while advancing your career in a dynamic and supportive environment.

Are you ready to grow with us? Apply today!

Location: Tyngsborough, MA

Seniority level: Entry level

Employment type: Full‑time

Job function: Finance and Sales