Teller, LPT16

ADP, Inc.; Chelmsford (MA); On-site; USD 23,000 - 34,000; Part time

Job summary

Jeanne D’Arc Credit Union in Chelmsford, MA is seeking a part-time Teller (LPT16) to greet members and non-members and handle deposits, withdrawals, loan payments, and other transactions with accuracy. Under the Branch Officer, you will balance the cash drawer, educate members about products, maintain compliance, and provide friendly, confidential service in a fast-paced environment.

This role emphasizes relationship-building, serving the community, and delivering exceptional service while

Qualifications

• High school diploma or equivalent required.
• Six months of related experience preferred.
• Good verbal communication skills and ability to maintain confidentiality and diplomacy.
• Basic Microsoft Office skills and ability to learn the core banking system.

Responsibilities

• Greet members and non-members and provide information on transactions, products and services.
• Process deposits, withdrawals, loan payments and other transactions accurately.
• Balance cash drawer and assist with branch balancing.
• Educate and refer Credit Union products and services to members.
• Deescalate challenging member situations with sound judgment.
• Learn and understand all deposit and loan products and services.
• Monitor surroundings and report suspicious activity or inconsistencies.
• Perform other duties as assigned.

Skills

Verbal communication

Cash handling

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Core banking software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller, LPT16

Limited Part Time Chelmsford, MA, US

Salary Range: $17.00 To $24.56 Hourly

Join Our Team and Make an Impact!

At Jeanne D’Arc Credit Union, we don’t just offer jobs—we build careers. Withcompetitive pay, outstanding benefits, a supportive team environment, and endless growth opportunities, you’ll have everything you need to thrive.

We take pride in our team, who go above and beyond to deliverexceptional service and offer smart financial solutions to our members. If you’re looking for arewarding role where you can make a difference in helping people and giving back to the community, we’d love to have you on board!

Now Hiring: Teller

As a Teller, you’ll work under the leadership of the Branch Officer to welcome members and non-members and performs various transactions accurately and efficiently. Adheres to Credit Union policies and procedures to ensure ethical and compliant business practices. Builds member relationships through education about products and services

ESSENTIAL FUNCTIONS AND RESPONSIBLITES:

• Greets members and non-members and provides relevant information regarding transactions, products, and services. Receives and processes member transactions, including deposits, withdrawals, loan payments and other negotiable instruments while adhering to all branch processes, procedures, policies and compliance regulations.
• Performs individual settlement procedures and balances cash drawer and daily transactions. Assists with branch balancing.
• Actively engages in the relationship-building process through educating and referring Credit Union products and services. Takes responsibility for directing members to the appropriate department or resource for further information and services as necessary.
• Deescalates challenging member situations by problem-solving, exercising sound judgment and decision‑making skills while demonstrating a special effort to say "yes."
• Demonstrates a commitment to learning and thoroughly understanding all Credit Union deposit and loan products and services.
• Remains vigilant and aware of surroundings, reports any unusual or suspicious behaviors, activity or inconsistencies.
• Performs other job-related duties as assigned.

KNOWLEDGE AND SKILLS

Experience: Entry-level. Six months of related experience is preferred.

Education: High school diploma or equivalent required or an equivalent combination of education and experience.

Interpersonal Skills: Position requires significant contact with others inside and outside the Credit Union, thus requiring a high degree of confidentiality, discretion, diplomacy and tact in communication. Builds relationships and fosters positive interactions with Credit Union team members, members and vendors by demonstrating friendly helpful and efficient service. Good verbal communication skills are required, including positive body language and tone, patience, active listening and sound judgment. Must have the ability to understand and communicate products, services and regulations.

Other Skills: Basic Microsoft Office skills and learning the core system and other related software are required. Must have the ability to apply cognitive reasoning to daily tasks, take ownership and work independently and as part of a collaborative team. Must be highly motivated, detail‑oriented, organized and efficient with multitasking. Must be able to work in a professional fast‑paced environment without sacrificing the quality and accuracy of work performed. This position requires standing, sitting, walking, reaching and lifting to 10 lbs. regularly.

Your contributions will help our members achieve their financial goals while advancing your career in a dynamic and supportive environment.

Jeanne D’Arc Credit Union is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where every employee and applicant is treated with dignity, respect and fairness. All qualified candidates will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, genetics, disability or any other characteristic protected by law.

If you require a reasonable accommodation to complete the application process or participate in an interview, please contact Human Resources at (978) 451‑5001 ext 7903. Reasonable accommodations will be provided in accordance with applicable law.