Teller (PT) - Enfield Branch

Westfield Bank; Enfield (CT); On-site; USD 12,000 - 18,000; Part time

Job summary

Westfield Bank in Enfield, CT seeks a part‑time Teller to handle daily transactions and assist customers with inquiries. The role requires accuracy in cash handling and the ability to float between bank locations as needed.

This position offers a 15‑hour work week with a Monday–Wednesday schedule; a HS diploma or GED is required, and prior cash handling or customer service experience is preferred. Training on bank policies and compliance will be provided.

Qualifications

• HS diploma or GED required.
• Six months or more cash handling and customer service preferred.
• Must meet balancing requirements.

Responsibilities

• Handle day-to-day teller transactions and customer inquiries.
• Process deposits and withdrawals, and balance cash drawer daily.
• Maintain cash drawer security and accuracy, and balance at end of shift.
• Refer bank products and services to meet customer banking needs.
• Float between Westfield Bank locations as needed.

Skills

Cash handling

Customer service

Balancing cash drawer

Education

High School Diploma or GED

Job description

Position: Teller

Department: Enfield

Job Status: Part Time

FLSA Status: Non-Exempt

Grade:5

Reports to: Branch Manager

Amount of Travel Required: Local Travel as Needed

Positions Supervised: N/A

Must be available to work the following schedule:

• Monday, Tuesday, Wednesday: 9:30am - 2:30pm

Total Hours: 15

POSITION SUMMARY

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. This position requires the Teller to float between Westfield Bank locations.

ESSENTIAL FUNCTIONS

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to all potential customers both retail and commercial.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer.
• Proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assist customers with Safe Deposit.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested.

POSITION QUALIFICATIONS

Competencies

• Accountability
• Customer Relations
• Decision Making / Judgment
• Job Knowledge
• Quality

Education/Experience/Skills

• High School Diploma or GED required.
• At least six months of cash handling and customer service experience preferred.
• Must meet balancing requirements.

PHYSICAL DEMANDS

Physical Demands

Stand: F (Frequently)

Walk: F (Frequently)

Sit: O (Occasionally)

Handling / Fingering: C (Constantly)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: O (Occasionally)

Squat or Kneel: F (Frequently)

Bend: F (Frequently)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

N (Not Applicable)Activity is not applicable to this occupation.

O (Occasionally)Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently)Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly)Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.