Teller/Personal Banker

Five Points Bank; Kearney (NE); On-site; USD 22,000 - 25,000; Full time

Job summary

Five Points Bank in Kearney, NE is seeking a Teller/Personal Banker responsible for accurate cash handling, customer service, and handling everyday banking tasks. You will assist customers with deposits, openings of new accounts, and product inquiries in a team environment.

The role requires strong communication, math skills, and attention to detail. Prior banking experience is preferred; full-time position with varying daytime hours.

Qualifications

• Cash handling and customer service experience required.
• Banking experience preferred.
• Excellent communication and math skills.
• Detail oriented with strong integrity and accuracy.

Responsibilities

• Receive cash and checks for deposits; verify amounts and endorsements.
• Cash checks after verifying identification and balances.
• Open new accounts and explain products and services.
• Enter transactions into computer and print receipts.
• Balance cash against records at start/end of shift.
• Issue cashier’s checks, money orders, and gift cards.
• Explain bank services and charges to customers.
• Observe suspicious behavior and report it immediately.
• Assist customers with account openings and general service.
• Manage safe deposit box access and balancing of cash drawers.

Skills

Customer Service

Cash Handling

Banking Experience

Communication Skills

Mathematics

Problem Solving

Time Management

Administrative Skills

Education

High School Diploma

Job description

Job Details

Job DetailsJob Location: Kearney, NE 68847Position Type: Full TimeSalary Range: $16.00 - $18.00 HourlyPosition: Teller/Personal BankerDepartment: TellerSupervisor: Branch Manager/AVP Retail Banking Manager

Job Description:

The teller will provide excellent customer service while efficiently and accurately processing transactions, handling currency, accepting payments, verifying funds and explaining bank products while working in a team environment. Assist Customer by opening accounts

Essential Functions:

• Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
• Cash checks for customers after verifying identification and checking account balances in accordance with bank policy
• Open New Account products
• Enters transactions into computer and issues customer receipts
• Balance cash against computer records at beginning and ending of shift
• Issue cashier’s checks, personal money orders, and gift cards
• Redeem savings bonds for customers only
• Explains bank services and charges to customers
• Observes suspicious behavior and report any such activity
• Assists customers in opening accounts and general customer service
• Balance coin machine, vault balancing including cash sales and money ordering
• Process deposits and payment transactions through back counter
• Process the renting, accessing and closing of safe deposit boxes
• Greet and refer customers to appropriate bank personnel to meet their financial needs.
• All other duties as assigned

QualificationsKnowledge & Experience:

• Excellent Customer Service skills
• Prior banking experience is preferred.
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communication Skills – The ability to communicate effectively
• Mathematics – using mathematics to solve problems
• Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner
• Time Management – managing one’s own time and the time of others within the group
• Administrative skills – basic computer skills including 10 key experience

Education/Training:

High School Diploma (GED or High School Equivalence Certificate). Must have cash handling and customer service experience. Banking experience preferred.

Hourly full time position 35 to 40 hours per week with varying hours Monday through Friday and rotating Saturday.