Teller Pay Starting at DOE

North Shore Bank; Sister Bay (WI); On-site; USD 20,457 - 29,136; Part time

Job summary

North Shore Bank is seeking a part-time Teller in Sister Bay, Wisconsin, located at 944 S Bay Shore Dr. You will actively promote and sell bank products, provide friendly service, and build lasting customer relationships.

In this role you will engage customers to uncover cross-selling opportunities, document referrals in the CRM, and assist prospects with standard inquiries. Prior customer service experience is preferred and a professional, customer-focused demeanor is essential.

Qualifications

• Experience in customer service and sales.
• Ability to identify cross-selling opportunities and refer to branch staff.
• Comfort using a CRM tool to manage referrals and contacts.

Responsibilities

• Promote and sell North Shore Bank products and services.
• Engage customers to discuss needs and refer to branch personnel and business partners.
• Record referrals and update customer contacts in the CRM.
• Answer questions from prospects or customers and provide accurate information.

Skills

Customer service

Cross-selling

CRM software

Tools

CRM system

Job description

JOB REQUIREMENTS: Teller – Part Time – Pay Starting at $18+ DOE

Location: 944 S Bay Shore Dr, Sister Bay, Wisconsin

Position Type: Full-Time/Regular

SUMMARY

Responsible for actively promoting and selling North Shore Bank products and services. Acts as the bank's personal representative with its customers, providing efficient, accurate and friendly service; builds strong relationships between the customer and the bank. Some tellers are assigned as Area Tellers; staff in these roles are assigned a number of branch locations to support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently performs North Shore Bank Quality of Services standards with both external and internal customers that meets expectations and promotes customer willingness to keep, expand and refer banking relationships with North Shore Bank.
• Engages customers in meaningful conversations and asks questions to identify cross‑selling opportunities; makes appropriate blend of qualified referrals to branch personnel and branch business partners on a consistent basis to meet goals as communicated by Branch Administration.
• Uses customer relationship management tool to record referrals and update customer contacts.
• Receives and answers questions from prospects or ...

EMPLOYMENT EQUALS OPPORTUNITY STATEMENT

Employment selection and related decisions are made without regard to race, ethnicity, religion, gender, sexual orientation, national origin, age, disability, genetic history, marital status, military or veteran status, or any other characteristic protected by law.