Teller - Part Time 20 Hours

Retail Region 2 Administration; Lynn (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Job summary

Retail Region 2 Administration seeks a Teller to perform routine duties including deposits, cash checks, and loan payments. You will identify customer financial needs and refer leads to the platform staff for follow-up, while ensuring accurate processing and compliance with policies.

The starting rate is $20.00 per hour with a robust benefits and retirement package, reflecting experience and market factors. This on-site role requires customer service excellence in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1-2 years teller experience or cash handling experience.
• Outgoing with strong customer service skills in a fast-paced environment.
• Self-starter with basic technical literacy.
• Ability to clearly communicate information to customers and colleagues.

Responsibilities

• Process deposits, verify cash and endorsements, and provide receipts.
• Cash checks for customers and non-customers.
• Record sales of monetary instruments (official bank checks).
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• File required reports for large cash transactions and monetary instrument sales.
• Process loan payments and credit card cash advances.
• Assist customers with access to safe deposit area as applicable.
• Identify customer needs and refer leads to platform staff for follow-up.
• Perform other duties as required.

Skills

Customer service

Communication

Technical literacy

Self-motivated

Sales referrals

Education

High school diploma or equivalent

Job description

Starting Rate: $20.00

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Major Responsibilities:

Following established policies and procedures, performs routine teller duties:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers
• Process and properly record the sale of monetary instruments (i.e., official bank checks)
• Process foreign currency purchases and sales
• Redeem savings bonds
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
• Process various types of loan payments and credit card cash advances
• Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
• Other duties as required

Qualifications:

• Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
• Individual should be a self-starter and be technically literate.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• High school or equivalent required.
• 1-2 years teller experience or cash handling experience

Working Conditions:

• Must be able to remain in a stationary position for long durations of time without a break.
• Incumbent must be able to transport items weighing 15 pounds or more.