Teller - Part Time 20 Hours

Eastern Bank; Lynn (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Total Rewards benefits

Retirement package

Tuition reimbursement

Job summary

Eastern Bank in Lynn, MA is seeking a teller to perform routine teller duties and identify potential financial needs for customers. The role includes processing deposits, cashing checks, and handling monetary instrument transactions in a fast-paced branch setting.

As part of a comprehensive Total Rewards benefits program, the teller will participate in a customer-centric sales process, referring qualified leads to platform staff for follow-up and contributing to branch goals.

Qualifications

• High school diploma or equivalent required.
• 1-2 years teller experience or cash handling experience.
• Outgoing with good customer service skills and ability to work in a fast-paced environment.
• Self-starter and technically literate.
• Ability to communicate information clearly to others.

Responsibilities

• Process deposits to customer accounts with verification and receipts.
• Cash checks for customers and non-customers.
• Process and record sale of monetary instruments (official bank checks).
• Process foreign currency purchases and sales.
• Redeem savings bonds.
• File government-m mandated reports related to large cash transactions and sales of monetary instruments.
• Process loan payments and credit card cash advances.
• Assist customers with access to safe deposit area as per branch configuration.
• Identify potential customer financial needs and make referrals to platform staff.
• Other duties as required.

Skills

Customer service

Cash handling

Sales referrals

Communication skills

Technical literacy

Education

High school diploma

Tools

POS system

Job description

Starting Rate: $20.00

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.

Major Responsibilities

Following established policies and procedures, performs routine teller duties:

• Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
• Cash checks for customers and non-customers
• Process and properly record the sale of monetary instruments (i.e., official bank checks)
• Process foreign currency purchases and sales
• Redeem savings bonds
• Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
• Process various types of loan payments and credit card cash advances
• Assist with providing customers with access to safe deposit area, as applicable based on branch configuration.
• Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
• Other duties as required

Qualifications

• Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
• Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
• Individual should be a self-starter and be technically literate.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• High school or equivalent required.
• 1-2 years teller experience or cash handling experience

Working Conditions

• Must be able to remain in a stationary position for long durations of time without a break.
• Incumbent must be able to transport items weighing 15 pounds or more.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

Starting Rate: $20.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate.