Teller Operations Lead

Prosperity Bank and Trust Co; Beaumont (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Prosperity Bank and Trust Co. in Beaumont, TX seeks a Teller Operations Supervisor to manage teller workflows, ensure accurate deposits and payments, and provide excellent customer service.

The role includes supervising tellers, coordinating with branch leadership, and supporting smooth day-to-day operations. The ideal candidate has at least 2.5 years of Teller experience and strong knowledge of teller procedures, with proficiency in Windows and Excel.

Qualifications

• High school graduate or equivalent.
• Minimum of 2.5 years successful Teller experience.
• Thorough knowledge of Teller operations and procedures.

Responsibilities

• Ensure efficient, accurate Teller operations in line with policy and security standards.
• Provide customer service and resolve inquiries promptly; explain bank products and services.
• Supervise Teller area staff and coordinate workload and training.
• Communicate with branch and area management; prepare required reports.
• Perform opening/closing procedures and vault responsibilities; replace Tellers as needed.

Skills

Teller operations

Customer service

Leadership

Training

Cross-selling

Communication

Education

High school diploma

Tools

Windows

Excel

Job description

Prosperity Bank and Trust Co. in Beaumont, TX seeks a Teller Operations Supervisor to manage teller workflows, ensure accurate deposits and payments, and provide excellent customer service.

The role includes supervising tellers, coordinating with branch leadership, and supporting smooth day-to-day operations. The ideal candidate has at least 2.5 years of Teller experience and strong knowledge of teller procedures, with proficiency in Windows and Excel.