Bilingual Teller Supervisor: Lead & Develop Team

Prosperity Bank; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Prosperity Bank seeks a Teller Supervisor to oversee daily teller operations and customer service at our Houston branch. The role emphasizes leadership, training, and ensuring accurate cash handling, while delivering prompt, professional service to customers.

You will coordinate shifts, monitor performance, mentor staff, uphold security procedures, and support branch management in achieving service goals. Strong communication and computer skills are essential.

Qualifications

• Education/Certification: High school graduate or equivalent.
• Thorough knowledge of Teller operations and procedures.
• Excellent communication and leadership abilities.

Responsibilities

• Oversee efficient Teller operations and ensure policy compliance.
• Coordinate teller workflow and back-up coverage.
• Train and supervise tellers; provide guidance and performance feedback.

Skills

Leadership

Communication

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

10-key

Money counters

Excel

Windows

Job description

Prosperity Bank seeks a Teller Supervisor to oversee daily teller operations and customer service at our Houston branch. The role emphasizes leadership, training, and ensuring accurate cash handling, while delivering prompt, professional service to customers.

You will coordinate shifts, monitor performance, mentor staff, uphold security procedures, and support branch management in achieving service goals. Strong communication and computer skills are essential.