Teller - New River Valley VA

FirstBank; Blacksburg (VA); On-site; USD 21,000 - 24,000; Full time

Job summary

First Bank and Trust in Blacksburg, VA is seeking a Teller to support the New River Valley region. You will handle deposits, withdrawals, and other transactions while delivering excellent customer service.

The role emphasizes promoting bank products and maintaining accuracy in cash handling. Qualifications include a high school diploma, cash handling or customer service experience, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Associate's degree in Accounting, Business, Finance, Communications, or Marketing preferred.
• Two years of cash handling or customer service experience.
• Strong communications and interpersonal skills.
• Basic computer proficiency and ability to learn banking software.

Responsibilities

• Greet and assist customers with exceptional service.
• Assist customers with deposits, withdrawals, transfers, and other transactions.
• Provide excellent service by addressing inquiries and resolving issues.
• Maintain and balance a cash drawer accurately.
• Promote bank products and services to meet customer needs.
• Identify customer financial needs through active listening.
• Educate customers on digital banking tools and services.
• Collaborate with team to meet service and operational goals.
• Stay updated on banking regulations and product changes.
• Ensure compliance with banking policies and regulations.
• Respond to inquiries in person, over the phone, or by email.

Skills

Customer service

Cash handling

Interpersonal skills

Banking software

Education

High school diploma

Associate's degree ( Accounting / Business / Finance / Communications / Marketing )

Tools

Banking software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Christiansburg Full Time-Non Officer Employee Blacksburg, VA, US

7 days ago Requisition ID: 1427

Salary Range: $15.00 To $17.31 Hourly

First Bank and Trust is seeking a Tellerto work in the New River Valley Region (Christiansburg, Blacksburg, and Fairlawn, VA). The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank’s products and services and provide customer referrals for new products and services daily.

KEY RESPONSIBILITIES:

Greet and assist customers with exceptional customer service.

• Assist customer with deposits, withdrawals, transfers, and other financial transactions.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Maintain and balance a cash drawer accurately.
• Promote bank products and services to meet customer needs.
• Identify customer financial needs through active listening.
• Educate customers on digital banking tools and services.
• Collaborate with team members to meet customer service and operational goals.
• Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
• Ensure compliance with all banking policies, procedures, and regulations.
• Respond to customer inquiries in person, over the phone, or via email.
• Ensuring compliance with all banking policies, procedures, and regulations.

QUALIFICATIONS:

• High school diploma or equivalent.
• Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing – preferred.
• Two years of previous cash handing or customer service experience.
• Strong communications and interpersonal skills.
• Basic computer proficiency and ability to learn banking software.
• PTO Leave is 20 Days per year earned monthly.
• First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
• Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
• Employees are automatically enrolled in the bank's 401K/ESOP Plan.
• First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
• First Bank and Trust provides long-term disability Insurance coverage.

First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran