Teller/Member Service Representative

MTC Federal Credit Union; Mauldin (SC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive paid time off & holidays

Vision insurance

Dental insurance

Health insurance

401(k) matching & discretionary

401(k)

Disability insurance

Paid holidays

Career advancement opportunity

Competitive base pay and incentive

And more!

Job summary

MTC Federal Credit Union is seeking a personable Teller Member Service Representative to assist members with daily transactions, provide exceptional service, and promote our financial solutions. You will balance cash and maintain member records while following credit union procedures.

Join a team that values accountability, respect, and genuine care for members and colleagues, with opportunities for growth and career advancement within the credit union network.

Qualifications

• Experience in customer service and cash handling.
• Strong attention to detail and accuracy in data entry.
• Ability to learn and follow financial procedures.
• Positive attitude and willingness to help members and colleagues.

Responsibilities

• Assist members with deposits, withdrawals, payments, and other financial transactions.
• Balance cash drawer and post transactions accurately.
• Provide information about products and services and direct to the right departments.
• Cross-sell services to meet member needs and promote credit union value.
• Perform general office tasks such as data entry, filing, and answering phones.

Skills

Customer service

Cash handling

Communication

Detail orientation

Job description

Join Our Team at MTC Federal Credit Union!

At MTC Federal Credit Union, we are dedicated to creating a better way forward for the communities we serve. We offer personalized financial solutions to foster lifelong relationships, and we are committed to our core values of accountability, respect, hard work, passion, and genuineness. We are currently seeking a dynamic Teller Member Service Representative to join our team and help drive our mission forward.

About the Role:

We’re looking for a friendly, detail-oriented Teller to join our team. In this role, you’ll assist members with everyday financial transactions while delivering excellent service and promoting the value of our credit union.

What You’ll Do

• Assist members with deposits, withdrawals, payments, and other financial transactions
• Maintain accurate member records and post transactions to accounts
• Provide information about credit union products a services and direct members to the right departments
• Balance your cash drawer and daily work with accuracy
• Cross-sell credit union services that meet member needs
• Perform general office tasks such as data entry, filing, and answering phones
• Responsible for complying with all laws, statutes, rules and regulations which govern credit unions, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.
• Support the team with additional duties as needed

What We’re Looking For

• Strong customer service and communication skills
• Attention to detail and comfort working with cash
• Ability to learn and follow financial procedures
• A positive attitude and willingness to help members

Why You’ll Love Working Here

• Supportive team environment
• Opportunities to grow within the credit union
• Meaningful work helping members achieve financial success

About MTC Federal Credit Union:

MTC Federal Credit Union is built on the principles of dedication and perseverance. We believe in bringing energy, enthusiasm, and genuine care to every aspect of our work, creating an environment where members and colleagues alike feel supported and inspired. Our core values guide our hiring and onboarding processes, team member recognition, and day-to-day decision-making.

Core Values:

• Accountability: We believe that accountability builds trust, which is the foundation of everything we do. Our team members embrace this value by delivering promises, seeking solutions, and taking the initiative when challenges arise.
• Respect: Respect is at the heart of every interaction at MTC Federal. We value engaged listening and treating everyone with fairness and dignity, members, teammates, and community partners alike.
• Hard Work: We work hard because we know our members work hard—and they deserve a team that goes the extra mile. Hard work at MTC Federal isn’t about clocking hours; it’s about focus, follow-through, and a willingness to roll up our sleeves to get the job done.
• Passion: Passion drives everything we do. We believe in bringing energy, enthusiasm, and genuine care to every aspect of our work.
• Genuineness: Being genuine means bringing your authentic self to every interaction, every day. We pride ourselves on building meaningful connections with our members and each other through honesty, sincerity, and empathy.

Perks:

• Competitive paid time off & holidays
• Vision insurance
• Dental insurance
• Health insurance
• 401(k) matching & discretionary contribution
• 401(k)
• Disability insurance
• Paid holidays
• Career advancement opportunity
• Competitive base pay and incentive plan
• And more!