Teller II

American Momentum Bank; Midland (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

American Momentum Bank is seeking a friendly Teller for our Midland, TX branch. You will greet clients, handle cash transactions, deposits and withdrawals, and maintain accurate records while following bank procedures.

Responsibilities include balancing cash drawer, issuing checks, assisting with account openings, and referring customers to specialists for product information. Strong accuracy, courtesy, and knowledge of banking policies are essential.

Qualifications

• High school diploma or GED required.
• 1+ years Teller experience; 2+ years cash handling may substitute.
• Knowledge of bank policies, procedures, and banking regulations.

Responsibilities

• Greet customers in lobby or by phone.
• Cash handling with clients, including disbursements & deposits, and recording and proofing transactions.
• Process credits and debits, including deposits/withdrawals.
• Verify cash drawer balance and prepare daily forms.
• Issue travelers checks, money orders, savings bonds, and official bank checks.
• Maintain proper cash supply and daily proof records.
• Assist Banking Center Manager with audit records and checklists.
• Refer clients to banking associates for product information or problem resolution.
• Cross-train to open new accounts or assist a personal banker.
• Perform client service transactions: address changes, stop payments, check orders, balances, loan payments.
• Assist in opening/closing procedures and night deposits/ATM transactions.
• Collaborate with teammates for lobby management and security.

Skills

Customer service

Problem solving

Follow procedures

Learn banking products

Decision making

Regulatory knowledge

Education

High school diploma or GED

Tools

PC skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Full-Time Midland, TX, US

Location: Midland, TX - West

• Act as the pleasant front-response associate to all entering bank clients, greeting via lobby or phone in a positive, professional manner.
• Cash handling with clients, including disbursements & deposits, and recording and proofing such transactions in accordance with well-defined routine Bank policies/procedures.
• Accurately conduct all credit and debit transactions, including receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing.
• Verify cash drawer, balance, and prepare daily work forms.
• Issue traveler’s checks, money orders, savings bonds, and official bank checks.
• Keep proper cash supply on hand and prepare daily proof records while maintaining an acceptable difference record.
• Assist Banking Center Manager in maintaining accurate audit records as required by Banking Center Monthly Checklist and Semi-Annual Review.
• Refer clients to appropriate banking associates for any product information requests or problem resolution.
• Cross-trained to open new accounts and/or assist a personal banker with related duties.
• Perform client service transactions, including: address changes, performing stop payments, taking check orders, giving account balances, accepting loan payments, and maintaining client records.
• May assist in opening/closing procedures and night deposits/ATM transactions.
• Works with other associates to ensure proper lobby management and security policies (including alarm functions, cash control, etc.).

Key Qualifications:

• Polite, courteous, and respectful to all customers.
• Use established procedures and guidelines under direct supervision.
• Resolve basic client questions & problems. Consult or refer more complex issues to superiors.
• Ability to learn the Bank’s line of products and services, relying on that knowledge to assist other associates and clients with questions
• Limited decision-making – ability to follow instructions routinely and accurately.
• Knowledgeable in financial institution operating policies and procedures, and banking regulations, state and federal.

Position requirements:

• High school degree or equivalent (GED).
• 1+ years of previous Teller experience. Two or more years of heavy cashiering experience may be substituted for Teller experience.
• Knowledge of bank products, services, policies, and procedures.
• Proficiency with personal computers and other business equipment.
• Knowledgeable in financial institution operating policies and procedures, and banking regulations, state and federal.