Teller I (SA)

LONE STAR NATIONAL BANK; San Antonio (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

Lone Star National Bank in San Antonio, TX 78232 is seeking a Teller I to deliver exceptional customer service and accurately process transactions. This role requires bilingual English/Spanish abilities and a strong work ethic in a fast-paced environment.

The Teller I will handle deposits, withdrawals, transfers, loan payments, and cash checks while maintaining cash drawer accuracy and contributing to branch goals. Flexibility to work available hours is needed.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in business, marketing or related field preferred.
• At least 1 year of cash handling experience.
• At least 1 year of banking experience.
• Bilingual in English and Spanish is required.
• Ability to adapt to new information and technology platforms.

Responsibilities

• Provides welcoming environment and communicates professionally with customers and team.
• Delivers exceptional quality service and supports banking solutions.
• Performs teller tasks: deposits, withdrawals, transfers, loan payments, cash checks, endorsements.
• Balances cash drawer and accounts for cash flow.
• Supports meeting branch goals and participates in training.
• Follows risk controls, bank policies, and regulatory requirements.
• Maintains knowledge of BSA/OFAC/AML rules and internal controls.

Skills

Bilingual EN/ES

Cash handling

Banking experience

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Job Location: San Antonio Stone Oak - San Antonio, TX 78232

Position Type: Full Time

Summary

TheTellerI is an enthusiastic, highly motivated self-starter with a strong work ethic who deliversexceptional quality customer service with a positive attitude. TheTellerI accurately & efficiently processes transactions while building relationships with customers to identify financial needs and recommends banking solutions

Essential Duties

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
• Displays passion for serving others and consistently executes exceptional quality service
• Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
• Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
• Actively contributes to help meet the banking center’s goals, as well as individual referral goals
• Mantains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
• Performs other related duties as required and assigned

Qualifications

• High School Diploma or GED
• Bachelor’s degree in business, marketing or related field, preferred
• An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
• (1) year of cash handling experience
• (1) year of Banking Experience
• Has the ability to learn and adapt to new information and technology platforms
• Bilingual in English and Spanish, required
• Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)

Organization

This position reports to the Senior Teller
This position does not oversee other positions

Training Requirements

All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures.Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

Community Involvement

Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

Equal Opportunity

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.