Teller I or II- On Site

Northrop Grumman Federal Credit Union; Linthicum (MD); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Job summary

Northrop Grumman Federal Credit Union in Linthicum seeks a dedicated member service representative to promote credit union products and assist members with their inquiries. This role includes performing transactions and supporting service calls.

Applicants should possess a high school diploma and a minimum of 2 years in member service, ideally in a credit union or bank. A competitive salary structure exists based on experience, including comprehensive benefits.

Qualifications

• Minimum 2 years of previous member service experience, preferably with a credit union or bank.
• Demonstrated record of managing multiple tasks and attending to defined priorities.

Responsibilities

• Promote credit union products and services to members by telephone or in person.
• Provide counsel regarding credit union services, emphasizing current promotions.
• Perform assigned member transactions as required.

Skills

Member service experience

Customer inquiry resolution

Multi-task management

Education

High school graduate or equivalent

Job description

Summary of Primary Functions

• Under supervision promote credit union products and services to members by telephone or in person.
• Provide counsel to new and existing members regarding credit union services, emphasizing current promotions.
• Perform assigned member transactions as required.
• Support other departments up to 75% of time, including inbound and outbound member service phone calls.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of previous member service experience, preferably with a credit union or bank.
• Ability to resolve routine member inquiries.
• Responsible for teller tasks such as receiving and disbursing funds in accordance with credit union policies and procedures.
• Process mail transactions and authorized account changes.
• Demonstrated record of working within established guidelines, managing multiple tasks, and attending to defined priorities.

Compensation and Benefits

NGFCU offers competitive compensation and a rich benefits package, including medical, dental, vision, disability, and life insurance, and a 401(k)-profit sharing plan with employer matching.

Compensation and job title are commensurate with experience and may fall under the following pay ranges:

• Teller I − $20.00 /hr to $20.99 /hr
• Teller II − $20.83 /hr to $23.00 /hr

NGFCU is an Equal Opportunity Employer. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.