Teller I

Brazos Valley Schools Credit Union; Rosenberg (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Annual compensation review

Medical insurance

Dental insurance

Vision insurance

401k match

Job summary

Brazos Valley Schools Credit Union in Rosenberg, TX is seeking a courteous teller to assist members with daily financial transactions, including deposits, withdrawals, and loan payments. You will issue negotiable items and process transfers, while identifying member needs to suggest BVSCU products.

The role requires at least six months of cash handling or customer service experience, on-site work, and strong Microsoft Office skills. You will maintain confidentiality and build trust with members.

Qualifications

• Minimum six months cash handling or customer service experience required.
• On-site work at Rosenberg, TX location.
• Proficiency with Microsoft Office applications.
• Polite, professional, and confidential member service is essential.

Responsibilities

• Provides friendly, professional service to all members and associates.
• Processes member transactions: deposits, withdrawals, loan payments, money orders, cashier checks, gift cards; handles wire requests.
• Identifies member needs and recommends BVSCU products and services.
• Balances cash drawer daily and maintains cash drawer security.

Skills

Cash handling

Customer service

Microsoft Office

Effective communication

Education

High school diploma

Job description

Job DetailsJob Location: Rosenberg Office Lamar - Rosenberg, TX 77471Role:

Assists members with financial transactions, to included receiving and disbursing cash and other negotiable instruments.

Essential Functions & Responsibilities

• Provides friendly, professional, personal, and confidential service to all members and associates.


• Receives and processes member financial transactions, including deposits, withdrawals and loan payments, and issues negotiable items such as money orders, cashiers checks and gift cards to members. Processes transfers from member accounts as requested. Prepares member wire requests.


• Identifies member needs for BVSCU products and services and offers products and services to match member needs.


• Balances cash drawer daily and maintains security of assigned cash drawer at all times.


• Maintains working knowledge of regulatory compliance related to member services and financial services area to include (but not limited to): BSA reporting requirements, OFAC, USA Patriot ACT, Red Flags, Regulation CC, Regulation D, Regulation E, Truth in Savings, Truth in Lending, Privacy, etc.


• Other duties as assigned.

Position Requirements

• Minimum six months cash handling experience or customer service experience required.


• A high school education or GED required.


• Ability to work on-site at designated location.


• Ability to communicate with courtesy, tact and diplomacy and model exemplary member service.


• Proficiency in Microsoft Office software applications.


• Must be bondable

Ergonomic Considerations

• Must be able to sit and/or stand for extended periods of time (6 to 7 hours per day).


• Must be able to view a computer screen, use a keyboard to enter information, and manipulate a mouse.


• Job includes some repetitive hand/wrist motions.


• Ability to operate office machinery.


• Ability to lift up to 25 pounds.

This job description is not a comprehensive list of all activities, duties, and responsibilities of the position. Such requirements may be expanded or otherwise changed at any time as indicated by the operational needs of the credit union. Employees may also be required to assist colleagues with their job responsibilities from time to time.

Benefits

• Annual Paid Time Off


• Quarterly Performance Review


• Annual Compensation Review


• Medical, Dental and Vision
  
  
  
  • Medical PPO plan
  
  
  • Dental PPO plan
  
  
  • Vision plan
  
  
  
  


• Employee Assistance Program (EAP)


• Retirement
  
  
  
  • 401k, Brazos Valley Schools Credit Union match of 100% up to 6% of your base income
  
  
  
  


• Income Replacement and Life Insurance – 100% Brazos Valley Schools Credit Union paid
  
  
  
  • Short Term Disability
  
  
  • Long Term Disability
  
  
  • Life and Accidental Death & Dismemberment Insurance (AD&D)
  
  
  
  


• Voluntary Benefits
  
  
  
  • Additional Life Insurance for Employee and Dependents
  
  
  • Hospitalization Insurance
  
  
  • Critical Illness Insurance
  
  
  • Pre-Paid Legal
  
  
  • Identity Protection
  
  
  • Other benefits offered that are not through payroll deduction
  
  
  
  


• Ongoing Leadership Training and Development


• Career Path and Succession Planning


• Community Volunteer Opportunities


• Employee Scholarships


• AAA Discount


• Discount tickets to events and travel

Qualifications