Teller Full-time Pell City Branch Lobby / Backup for Drive-In Facilities

METRO BANK; Pell City (AL); On-site; USD 26,000 - 34,000; Full time

Job summary

Metro Bank in Pell City, AL is seeking an entry-level Teller to handle cash, deposits, loan payments and customer service with accuracy and professionalism.

The role requires a High School diploma and 1–3 years of customer service or banking experience; you must be reliable, punctual, and able to learn banking software while following security and privacy rules.

Qualifications

• 1–3 years of customer service, cash handling or banking experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Accepts checks for cashing and verifies identity.
• Accepts checks and cash for deposits, verifies cash, makes change, and issues receipts.
• Processes Tax Deposits and loan payments.
• Balances Cash Drawer and stocks ATM.
• Sells money orders, cash advances and other bank services.
• Responds to customer inquiries and maintains confidentiality.

Skills

Customer service

Cash handling

Banking software

Communication skills

Attendance & punctuality

Education

High School diploma

Tools

Banking software

Job description

Job Details: Level: Entry, Job Location: 800 Martin Street South - Pell City, AL 35128, Education Level: High School, Job Category: Banking, Competencies Required:

Competencies Required

• Customer service skills with effective problem solving abilities; ability to maintain composure and convey a positive attitude while interacting with customers as well as staff members.
• Cash handling experience.
• General knowledge of Computer and General Office Equipment. Applicant must have ability to quickly learn banking software.
• Ability to work flexible or extended working hours to meet bank needs; demonstrate good attendance and punctuality.
• Outstanding listening and communication skills both written and verbal.
• Knowledge of or ability to quickly learn banking products, policies, procedures and regulatory guidelines for compliance issues related to job duties.
• Excellent organizational skills with the ability to prioritize workload.
• Must be able to lift heavy coin - 25 pounds.
• Practices bank security procedures; protects customer confidentiality and privacy.

Minimum Qualifications / Experience

• 1-3 years customer service, cash handling or banking experience preferred
• High School Diploma or equivalent required.

Position

• Responsible for all teller duties including backup for the North and South Drive-in Facilities.
• Accepts checks for cashing-verifying identity of customer
• Accepts checks / cash for deposits. Verifies cash and endorsement, makes change, and issues receipts.
• Processes Tax Deposits
• Receives and processes loan payments
• Processes credit card cash advances
• Balances Cash Drawer
• Balance and Stock ATM
• Processes night deposits and mail-in deposits
• Sells money orders, cashiers, cash advances and other bank related services.
• Responds to customer inquiries as appropriate
• Maintains proper cash level in drawers, keep cash secure and maintains high level of safety for the Bank.
• Responsible for outgoing mail and postage
• Performs other tasks requested by supervisor as they relate to the Bank and its functions.

Applicant should be self-motivated and take initiative to achieve both personal goals and bank objectives. They must also maintain a professional appearance in both grooming and dress, adhering to the company dress code.

: Metro Bank seeks individuals with strong personal attributes such as positive outlook, integrity and a passion to work with our customers and serve our community. Metro Bank has a family atmosphere where all employees are treated fairly and promoted based on work ethics and performance.

For more information on career opportunities email us at [e-mail].

Metro Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.