Teller Float - Region North

Landmark Credit Union; Village of Germantown (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Landmark Credit Union in Wisconsin is seeking a Floating Teller to serve members with accuracy and courtesy across multiple branches.

You will cross-sell products, handle cash with care, and balance drawers daily while adhering to policies. The role requires six months teller experience, strong communication, and the ability to work independently in a fast-paced environment.

This position offers opportunities to grow within the credit union and to contribute to member financial wellbeing.

Qualifications

• High School diploma or equivalent.
• Six months’ teller experience in a financial institution.
• Experience or ability to cross-sell from the teller line.
• Knowledge of savings products, benefits, and features.
• Excellent verbal and written communication skills, problem solving, organizational skills, and ability to work independently and meet deadlines.
• Experience or ability to gain proficiency in all programs and systems used for this job.
• Understanding of company policies and procedures and compliance with laws.
• Ability to stand for long periods.
• Valid driver’s license and use of personal vehicle to travel to branches.

Responsibilities

• Provide friendly teller and related services to members with a balanced cash drawer daily.
• Cross-sell other services to members.
• Perform opening/closing duties as needed with supervisor on site.
• Perform overrides for other associates as needed.
• Verify checks and cash for accuracy.
• Balance the ATM as instructed.
• Accessing and balancing the vault if needed.
• Mentor or assist other associates when needed.
• Cross-train to help in other positions within the branch.
• Attend training at HQ or off-site locations.
• Perform other duties as assigned.

Skills

Cash handling

Cross-selling

Verbal communication

Written communication

Problem solving

Organizational skills

Independent work

Education

High School Diploma

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

NATURE AND SCOPE

Performs transactional duties to serve members by receiving or paying out funds with high accuracy, through the use of a cash drawer and computer terminal, at a temporarily assigned Landmark branch or location. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services to members. Represents the credit union in a positive and professional manner. May assist supervisor or trainer in the training of new tellers.

REQUIREMENTS

1. 1. High School diploma or equivalent.
2. 2. At least six months of previous experience as a Teller in a financial.
3. 3. Proven ability in cross selling from the teller line.
4. 4. Demonstrated knowledge of all savings products, their benefits, and features.
5. 5. Must possess excellent verbal and written communication skills, problem solving skills, organizational skills, and the ability to work independently and within deadlines.
6. 6. Must have experience or be able to gain proficiency in all programs and systems used for this job.
7. 7. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related State and federal laws and regulations.
8. 8. Must be able to stand for long periods of time.
9. 9. Valid driver's license.
10. 10. Use of personal vehicle to drive to any Landmark branch or location on any scheduled workday.

PRINCIPAL ACCOUNTABILITIES

All below responsibilities will be performed at a temporarily assigned Landmark location or branch for the Floating Teller position. Location may be changed at any time.

1. 1. Provides friendly, courteous, and expedient teller and other related services, including those for business accounts, to members resulting in a balanced cash drawer daily.
2. 2. Cross-sells other services to members.
3. 3. Performs opening/closing duties as needed (with manager on site).
4. 4. Performs overrides for other associates as needed.
5. 5. Performs check and cash verifications for other associates as necessary.
6. 6. Balances the ATM as instructed (if not performed by an outside source).
7. 7. May be responsible for accessing and balancing the vault.
8. 8. May be asked to serve as a mentor; training, motivating, or assisting other associates when needed.
9. 9. May be cross trained to help in other positions within the branch.
10. 10. May be required to attend training at headquarters or an off-site location.
11. 11. Performs other duties as assigned.