Teller Float - Home Base Glens Falls, NY

Hudson River Community Credit Union; City of Glens Falls (NY); In loco; USD 28.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life insurance

Short-term disability

Long-term disability

401K matching

Paid time off

Birthday off

Gym reimbursement

Wellness program

Tuition reimbursement

Internal and external training

Descrizione del lavoro

Hudson River Community Credit Union in Glens Falls, NY is hiring a Teller to deliver excellent member service and support day-to-day banking needs. You will process transactions, explain online banking, and assist members with ATM/ITM.

This role requires strong communication, attention to detail, and a collaborative attitude. We offer competitive pay of $20–$24 per hour plus benefits including life insurance, disability coverages, a 401(k) plan, paid time off, gym reimbursement, wellness

Competenze

• Passionate about exceptional member service and relationship building.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving skills.
• Proficiency with banking systems, digital tools, and Microsoft office products.

Mansioni

• Process deposits, withdrawals, payments, cash checks, and transfers.
• Assist and educate members on the use of online accounts, mobile banking and other remote channels.
• Assist members with ITM/ATM transactions and questions.
• Build positive member relationships by identifying member needs and recommending products/services.
• Resolve routine member concerns and issues efficiently, with professionalism, and patience to attract to maintain members.
• Proactive use of fraud-detection resources, to identify suspicious activity early, protect member assets, and uphold integrity of the credit union.
• Support branch opening/closing procedures and assist with branch workflow and coverage.
• Foster a fun and collaborative environment to service our members, grow relationships and engage with your peers.

Conoscenze

Customer service

Relationship building

Communication

Attention to detail

Problem solving

Banking software

Banking systems

Digital tools

MS Office

Formazione

High School Diploma or GED

Strumenti

Banking software

Descrizione del lavoro

Career Opportunities with Hudson River Community Credit Union

Start your career in financial services with a team that values service, collaboration, and professional growth. We are looking for a motivated Teller who is eager to learn, provide outstanding member experience, and grow within the credit union industry.

Key Responsibilities:

• Process deposits, withdrawals, payments, cash checks, and transfers
• Assist and educate members on the use of online accounts, mobile banking and other remote channels.
• Assist members with ITM/ATM transactions and questions.
• Build positive member relationships by identifying member needs and recommending products/services.
• Resolve routine member concerns and issues efficiently, with professionalism, and patience to attract to maintain members.
• Proactive use of fraud-detection resources, to identify suspicious activity early, protect member assets, and uphold integrity of the credit union.
• Support branch opening/closing procedures and assist with branch workflow and coverage
• Foster a fun and collaborative environment to service our members, grow relationships and engage with your peers.

Qualifications:

Experience: One month to one year experience. Previous credit union or financial experience preferred.

Education: High School Diploma or GED.

Required Skills:

• Passionate about exceptional member service and relationship building.
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving skills
• Proficiency with banking systems, digital tools, and Microsoft office products
• Location: FLOAT - Home base is Glens Falls, NY but local travel required to other HRCCU branch locations. Local travel may be required for training opportunities with mileage reimbursement.
• Payrate: $20.00-$24.00, based on candidate's experience, qualifications, and demonstrated skills relevant to the position.
• Life insurance, short term, & long-term disability benefits.
• 401K with matching contribution up to 10%.
• Generous paid time off, including birthday off and additional12 observed holidays.
• Gym reimbursement and wellness program.
• Internal and external training, including certification and tuition reimbursement.

We stand by our purpose to support our members, team members, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where team members feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you are unable to complete this application online due to a disability, please contact Human Resources at [e-mail]