Teller Float - Home Base Glens Falls, NY

Hudson-River-Community-Credit-Union; City of Glens Falls (NY); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Life insurance

Short term disability

Long term disability

401K with matching

Generous PTO & holidays

Gym reimbursement

Tuition reimbursement

Job summary

Hudson River Community Credit Union is seeking a Teller to deliver outstanding member experiences and learn within the credit union industry. The role covers deposits, withdrawals, payments, and guiding members through online and mobile banking.

Based in Glens Falls, NY with local travel to other HRCCU branches; full-time schedule includes a Saturday rotation. Competitive benefits and pay range $20.00–$24.00 per hour.

Qualifications

• Demonstrated commitment to exceptional member service.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving abilities.
• Familiarity with banking systems, digital tools and MS Office.

Responsibilities

• Process deposits, withdrawals, payments, cash checks and transfers.
• Educate members on online accounts, mobile banking and remote channels.
• Assist with ITM/ATM transactions and inquiries.
• Build positive member relationships and identify needs to suggest products/services.
• Resolve routine member concerns efficiently with professionalism and empathy.
• Utilize fraud-detection resources to protect assets and uphold integrity.
• Support branch opening/closing and branch workflow.
• Foster a collaborative environment to service members and grow relationships.

Skills

Member service

Communication

Attention to detail

Problem solving

Banking software

Microsoft Office

Education

High School Diploma or GED

Job description

Career Opportunities with Hudson River Community Credit Union

Start your career in financial services with a team that values service, collaboration, and professional growth. We are looking for a motivated Teller who is eager to learn, provide outstanding member experience, and grow within the credit union industry.

Key Responsibilities:

• Process deposits, withdrawals, payments, cash checks, and transfers


• Assist and educate members on the use of online accounts, mobile banking and other remote channels.


• Assist members with ITM/ATM transactions and questions.


• Build positive member relationships by identifying member needs and recommending products/services.


• Resolve routine member concerns and issues efficiently, with professionalism, and patience to attract to maintain members.


• Proactive use of fraud-detection resources, to identify suspicious activity early, protect member assets, and uphold integrity of the credit union.


• Support branch opening/closing procedures and assist with branch workflow and coverage


• Foster a fun and collaborative environment to service our members, grow relationships and engage with your peers.

Qualifications:

Experience:

One month to one year experience. Previous credit union or financial experience preferred.

Education:

High School Diploma or GED.

Required Skills:

• Passionate about exceptional member service and relationship building.


• Excellent communication and interpersonal skills


• Strong attention to detail and problem-solving skills


• Proficiency with banking systems, digital tools, and Microsoft office products


• Location: FLOAT - Home base is Glens Falls, NY but local travel required to other HRCCU branch locations. Local travel may be required for training opportunities with mileage reimbursement.


• Payrate: $20.00-$24.00, based on candidate’s experience, qualifications, and demonstrated skills relevant to the position.


• Full-time, Monday through Friday with a Saturday shift rotation.


• Life insurance, short term, & long-term disability benefits.


• 401K with matching contribution up to 10%.


• Generous paid time off, including birthday off and additional12 observed holidays.


• Gym reimbursement and wellness program.


• Internal and external training, including certification and tuition reimbursement.

We stand by our purpose to support our members, team members, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement:

To create a supportive, inclusive and purpose-driven workplace where team members feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you are unable to complete this application online due to a disability, please contact Human Resources at [e-mail]