Teller & Financial Wellness Advisor

Maine Tech Hub; Northern (KY); Hybrid; USD 25,000 - 32,000; Full time

Job summary

KeyBank NA in Belfast, Maine seeks a Teller to deliver exceptional in-person client service, handle cash transactions, and support customers with account needs. The role involves identifying financial wellness opportunities and guiding clients to bankers for deeper conversations, while adhering to security and compliance standards.

Ideal candidates will have a High School Diploma or equivalent, and prior client service experience.

Qualifications

• High School Diploma, GED, or equivalent business experience required.
• Experience in a client service role is required.
• Notary license preferred.

Responsibilities

• Provide excellent in-person client service in a teller role.
• Balance cash drawer within guidelines.
• Identify and resolve client servicing issues.
• Transition clients to bankers for financial wellness conversations.
• Follow compliance, audit and security procedures.
• Work Saturdays as directed by management.
• Review product guides, fees, and policies.

Skills

Client account knowledge

Sales & service

Work ethic

Time management

Account maintenance

Financial education

Cash handling

Records accuracy

Issue resolution

Regulatory compliance

Needs identification

Fraud awareness

Team collaboration

Education

Diploma or GED

Job description

KeyBank NA in Belfast, Maine seeks a Teller to deliver exceptional in-person client service, handle cash transactions, and support customers with account needs. The role involves identifying financial wellness opportunities and guiding clients to bankers for deeper conversations, while adhering to security and compliance standards.

Ideal candidates will have a High School Diploma or equivalent, and prior client service experience.