Teller & Financial Wellness Advisor

KeyBank; Ashtabula (OH); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyCorp is hiring a Teller to serve clients in-person at our Ashtabula branch. You will handle everyday transactions, balance cash drawers, and resolve servicing issues while upholding bank policies and security. You will listen for needs, educate clients on digital channels, and guide opportunities to a Banker when appropriate.

The role emphasizes accurate, friendly service, teamwork, and adherence to compliance in a branch setting with potential incentive compensation.

Qualifications

• High school diploma or equivalent required; business experience acceptable.
• Experience in client service and cash handling preferred.
• Basic computer skills with Windows-based applications and calculator proficiency.

Responsibilities

• Provide in-person teller services to clients at the branch.
• Balance cash drawer and follow balancing guidelines.
• Identify and resolve client servicing issues; escalate when needed.
• Close financial wellness opportunities by referring to a Banker when appropriate.
• Promote bank products and services to meet client needs.

Skills

Client service

Cash handling

Sales skills

Integrity

Time management

Banking knowledge

Education

High School Diploma/GED or equivalent business experience

Tools

Windows PC

Calculator

Job description

KeyCorp is hiring a Teller to serve clients in-person at our Ashtabula branch. You will handle everyday transactions, balance cash drawers, and resolve servicing issues while upholding bank policies and security. You will listen for needs, educate clients on digital channels, and guide opportunities to a Banker when appropriate.

The role emphasizes accurate, friendly service, teamwork, and adherence to compliance in a branch setting with potential incentive compensation.