Teller - Downtown

Liberty National Bank; Lawton (OK); On-site; USD 17,000 - 24,000; Full time

Job summary

Liberty National Bank is seeking an Entry level teller in Lawton, OK. The role involves handling cash, processing deposits and withdrawals, answering customer questions, and balancing the cash drawer at the end of each shift. It requires basic teaching and adherence to bank policies.

The position offers full-time hours, Monday through Friday with rotating Saturdays, and requires a high school diploma. Strong computer skills and excellent communication are valued for daily customer interactions.

Qualifications

• Cash handling and customer service experience is strongly preferred.
• A high school degree or equivalent is required.
• Strong computer skills.
• Written and oral communication.
• Courtesy, tact, and diplomacy are essential elements of the job.

Responsibilities

• Processes deposits, withdrawals, transfers and payments.
• Issues Official Checks and processes payments and cash-related tasks.
• Balance cash drawer daily and report discrepancies.
• Maintain teller station forms, supplies and cleanliness.
• Present a professional appearance and attitude toward customers and coworkers.
• Report malfunctions of teller terminals and equipment.
• Comply with laws and bank policies.

Skills

Cash handling

Customer service

Strong computer skills

Written communication

Oral communication

Courtesy/diplomacy

Education

High School

Job description

Job Details

Level: Entry

Job Location: Liberty National Bank Corporate - Lawton, OK 73501

Position Type: Full Time

Education Level: High School

Salary Range: $15.00 Hourly

Job Shift: Monday - Friday rotating Saturdays

Job Category: Banking

Overview

Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers (internal and external) assuring a positive experience and minimizing wait time.

Responsibilities

• Processes customer deposits, withdrawals, transfers and payments for loans & safe deposit boxes.
• Issues Official Checks, receives and processes Cotton Electric payments, redeems Savings Bonds and processes Cash Advances.
• Balances cash drawer daily to assure accuracy in transactions and reports any discrepancies to the supervisor regarding any outages.
• Ensures that the teller station is properly stocked with forms, supplies, etc. while maintaining a clean, neat, and pleasant work environment.
• Presents a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward customers and co-workers.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all bank policies.
• Other duties as assigned.

Skills and Qualifications

• Cash handling and customer service experience is strongly preferred.
• A high school degree or equivalent is required.
• Strong computer skills
• Written and oral communication
• Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

ADA Requirements

Physical Requirements

• Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Liberty National Bank is an equal opportunity employer including Disability/Vets.