Teller - Decatur, AL

Redstone Federal Credit Union; Decatur, Northern (AL, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Redstone Federal Credit Union in Decatur, AL seeks a friendly teller to greet members, assess needs and process routine transactions with accuracy.

You will promote suitable products, handle deposits and withdrawals, and support opening/closing procedures while maintaining supplies and a welcoming branch atmosphere.

The role offers an opportunity to grow with a stable community nonprofit financial cooperative and contribute to members' financial well-being.

Qualifications

• High school diploma required.
• At least two years of customer service or cash handling experience.

Responsibilities

• Greets members and assesses needs to develop solutions for member satisfaction.
• Documents and processes member transactions, including deposits, withdrawals, payments and other services.
• Promotes appropriate products and services to match member needs.
• Assists with opening and closing procedures and maintains branch supplies.

Skills

Customer service

Cash handling

Sales oriented

Education

High school diploma

Job description

Job Description Summary

Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction. Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services. Provides information and promotes appropriate products and services to match member needs. Performs routine branch duties such as, assisting with open and closing procedures and maintaining supplies.

EDUCATION / EXPERIENCE

High school diploma. A minimum of two years prior customer experience or cash handling experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intermittent standing, sitting and walking. Using hands repetitively to handle, feel or operate computers and other standard office equipment. Reaching with hands and arms. Intermittent lifting and carrying between 5 and 25 pounds.

Redstone Federal Credit Union is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability.

All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

Redstone Federal Credit Union has been serving the communities of North Alabama and middle Tennessee since 1951. We’re a strong, stable, and growing organization looking for ambitious individuals who can collaborate effectively on a team, yet still thrive on their own.

You’ll be helping us change our communities by supporting our mission – improving the financial well‑being of our members and communities by offering trusted advice, choices, opportunities, and solutions – and ultimately giving members a better experience.

Discover a unique opportunity to join an innovative and rapidly growing company today!