Teller Damascus Branch

Atlantic Union Bank; Damascus (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability

Paid Time Off

401(k)

Wellness Resources

Job summary

Atlantic Union Bank is seeking a Teller to support branch operations and customer service. The role focuses on processing client transactions, maintaining accurate cash handling, and delivering a consistent customer experience across locations.

Responsibilities include supporting frontline activities, coaching branch teams, and helping implement process improvements while ensuring compliance with bank policies.

Qualifications

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Responsibilities

• Manage day-to-day branch service operations
• Support client transactions
• Ensure accurate and timely execution of frontline banking activities
• Coach and support branch teams to meet performance expectations
• Implement process improvements to strengthen service delivery
• Monitor operational controls to reduce risk and maintain compliance
• Process night deposits and ATM transactions as applicable
• Deliver excellent service to all bank customers
• Refer customers to other staff for product sales or problem resolution
• Perform other duties as assigned

Job description

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:

• Managing day-to-day branch service operations
• Supporting client transactions
• Ensuring accurate and timely execution of all frontline banking activities
• Coaching and supporting branch teams to meet performance expectations
• Implementing process improvements that strengthen service delivery
• Monitoring operational controls to reduce risk and maintain compliance

Career Specialization Definition

The Teller role:

• Conducts all credit and debit transactions in compliance with established bank policies and procedures.
• Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
• May process night deposits and ATM transactions.
• Delivers excellent service to all bank customers.
• May refer customers to other bank staff for product sales or problem resolution.
• Other duties as assigned.

Career Level Definition

Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include:

• Working under moderate supervision.
• Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
• Communicates information that requires some explanation or interpretation.

Knowledge & Experience

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Physical/Environmental Requirements

• Must be able to stand for extended periods of time & lift objects up to 30lbs

Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.

• Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements.
• In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
• General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank