Teller & Customer Solutions Specialist

Central Bank; Republic (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

The Central Bank in Missouri seeks a friendly Teller to join our team. You will handle deposits, withdrawals, payments, and customer inquiries in person, by drive-through, or via ATM, while maintaining a professional image as the face of our bank.

In this role you will provide accurate transactions, balance cash drawers, listen to customers, and identify opportunities to meet their financial needs through suggested products and services within bank guidelines.

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations. Demonstrate quality customer service by incorporating the Legendary Service Standards.
• Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. Make referrals to other lines of business for traditional and non-traditional products and services. Actively participate in the branch sales program and goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Other duties as assigned.

Job description

The Central Bank in Missouri seeks a friendly Teller to join our team. You will handle deposits, withdrawals, payments, and customer inquiries in person, by drive-through, or via ATM, while maintaining a professional image as the face of our bank.

In this role you will provide accurate transactions, balance cash drawers, listen to customers, and identify opportunities to meet their financial needs through suggested products and services within bank guidelines.