Teller: Customer Solutions & Relationship Builder

First Commonwealth Bank; Pennsylvania; Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

First Commonwealth Bank is seeking a Teller to help improve the financial lives of neighbors and their businesses. You will understand the customer experience, and the role each employee plays in delivering our Customer Service Promise daily.

You will handle daily transactions, protect privacy, and build relationships to offer financial solutions that meet client needs. You will engage customers in conversations to assess needs, develop product referrals, and strengthen existing relationships.

Qualifikationen

• A high school diploma or equivalent.
• Two or more years of client-centric sales experience with a proven track record.
• Excellent communications skills and relationship-building abilities.
• Technologically savvy with bank systems and common software.
• Valid driver's license and willingness to travel regionally.

Aufgaben

• Protect customer privacy and security while processing daily transactions.
• Grow consumer relationships through conversations and referrals.
• Identify lending opportunities and cross-sell non-real estate products.
• Take ownership of personal development and Pathways progression.
• Serve as the primary contact for customer resolution and inquiries.

Kenntnisse

Customer service

Sales skills

Communication

Relationship building

Problem solving

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Bank systems

Internet & mobile tech

Jobbeschreibung

First Commonwealth Bank is seeking a Teller to help improve the financial lives of neighbors and their businesses. You will understand the customer experience, and the role each employee plays in delivering our Customer Service Promise daily.

You will handle daily transactions, protect privacy, and build relationships to offer financial solutions that meet client needs. You will engage customers in conversations to assess needs, develop product referrals, and strengthen existing relationships.