Teller & Customer Service Specialist

Stillman Bank Corp NA; Rockford (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k with profit sharing

Paid holidays

Job summary

Stillman Bank Corp NA in Rockford, IL is seeking a friendly teller to greet customers, handle deposits, and promote bank products in a fast-paced on-site role.

The position requires accuracy, strong cash handling, and clear communication, with daily cash drawer balancing. It offers 40 hours/week, Saturday rotation, competitive pay and benefits including health, dental, retirement plans.

Qualifications

• 17 years of age or older.
• Positive, friendly and welcoming personality with excellent verbal communication and interpersonal skills.
• Proficient with computers and standard equipment operation.
• Experienced with cash handling or customer service responsibilities.
• Able to recognize issues of significance and prioritize work.

Responsibilities

• Greet customers in a prompt, professional and friendly manner and support a positive, welcoming and customer-focused environment.
• Assist customers in preparing necessary documents to complete transactions.
• Examine and verify negotiable instruments for customer identity, amount, and endorsements.
• Accept and process deposits and withdrawals to customer accounts using software and scanners, and issue receipts.
• Count cash and coin manually or with counting devices to complete transactions.
• Cash checks within authorized limits and disburse currency upon verification of signatures and funds.
• Receive customer loan and credit payments, property tax payments and safe deposit box rental payments, issuing receipts.
• Prepare cashier checks and money orders, sells gift cards and license plate stickers, perform other deposit activities.
• Balance cash drawer daily and assist with ATM balancing.

Skills

Cash handling

Customer service

Computer skills

Verbal communication

Prioritization

Job description

Stillman Bank Corp NA in Rockford, IL is seeking a friendly teller to greet customers, handle deposits, and promote bank products in a fast-paced on-site role.

The position requires accuracy, strong cash handling, and clear communication, with daily cash drawer balancing. It offers 40 hours/week, Saturday rotation, competitive pay and benefits including health, dental, retirement plans.