Part-Time Banking Teller | Customer Service Pro

Associated Banc‑Corp; Rockford (IL); Hybrid; USD 23,000 - 32,000; Part time

Job summary

Associated Bank in Rockford, IL is seeking a part-time Teller to provide friendly, accurate service at the window and throughout the branch. You will process transactions, identify customer needs, and promote banking solutions that help clients reach their goals.

This on-site role requires a high school diploma (or equivalent) and up to 2 years of customer service experience; cash handling is preferred. The position offers hourly pay and opportunities to grow within a values-driven team.

Qualifications

• Required: High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Communication

Education

High school diploma

Job description

Associated Bank in Rockford, IL is seeking a part-time Teller to provide friendly, accurate service at the window and throughout the branch. You will process transactions, identify customer needs, and promote banking solutions that help clients reach their goals.

This on-site role requires a high school diploma (or equivalent) and up to 2 years of customer service experience; cash handling is preferred. The position offers hourly pay and opportunities to grow within a values-driven team.