Teller & Customer Service Specialist

Byline Bank; Oak Lawn (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Job summary

Byline Bank is seeking a Jr. Universal Banker to assist Universal Bankers and handle cash vault transactions with accuracy and efficiency.

The role supports sales and servicing of bank products, aiming to grow deposits and client relationships while delivering outstanding customer service. Team players with 1+ years in teller or personal banking, bilingual Spanish preferred, and a professional appearance will thrive in this fast-paced environment.

Qualifications

• High School Degree or GED required.
• Some work experience preferred.
• 1+ years of experience as a teller or personal banker is a plus.
• Bi-lingual proficiency in Spanish preferred
• Must be detail oriented with excellent organizational skills.

Responsibilities

• Greets customers and directs incoming calls to appropriate staff.
• Accurately processes transactions and new account openings in a timely and professional manner.
• Improves processes to enhance the customer’s experience and communicates ideas to Branch Management.
• Assesses and handles retail customers’ banking needs and processes customer/account information.
• Assists with opens and services accounts and identifies cross-selling opportunities for new and existing customers.
• Assists UBs with calls on potential or existing customers to develop new business by promoting bank services and products.
• Maintains accuracy and compliance in all account documentation.

Skills

Customer service

Detail oriented

Team player

Communication skills

Bilingual Spanish

Tools

Microsoft Office

Job description

Byline Bank is seeking a Jr. Universal Banker to assist Universal Bankers and handle cash vault transactions with accuracy and efficiency.

The role supports sales and servicing of bank products, aiming to grow deposits and client relationships while delivering outstanding customer service. Team players with 1+ years in teller or personal banking, bilingual Spanish preferred, and a professional appearance will thrive in this fast-paced environment.