Teller/Customer Service Representative

Primebank; Sioux City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Primebank in Sioux City is seeking a customer-focused teller to provide high-quality service. The role covers opening new accounts, processing transactions, cash handling, and cross-selling bank products.

Candidate should have a high school diploma or equivalent, with prior banking experience preferred. Strong accuracy and computer skills are essential for daily operations.

Qualifications

• High school diploma or equivalent required.
• Prior banking experience preferred.

Responsibilities

• Open new accounts.
• Process account transactions.
• Cash checks.
• Issue money orders and cashier's checks.
• Cross-sell other bank products.
• Maintain account records.
• Encode items for processing.
• Daily balancing and safeguarding of cash drawer.

Skills

Customer service

Attention to detail

Tact and diplomacy

Teamwork

Computer literacy

Cross-selling

Education

High school diploma or equivalent

Tools

Office equipment

Job description

This position is responsible for performing all customer service and teller functions accurately and with the highest level of quality service.

Essential Duties And Responsibilities

• Opening new accounts
• Processing account transactions
• Cashing checks
• Issuing money orders and cashier's checks
• Cross-selling other bank products
• Maintaining account records
• Encoding items for processing
• Daily balancing and safeguarding of cash drawer

Qualifications

Education and Experience

• A high school diploma or equivalent is required
• Prior experience is preferred

Skills And Abilities

• Excellent customer service skills including attentiveness and information retention
• Strong ability to work with others in a manner exhibiting tact and diplomacy
• Emphasis on accuracy and attention to detail
• Working knowledge of computers and general office equipment