Teller - El Cajon Branch

MyPoint Credit Union; San Diego (CA); On-site; USD 23,000 - 34,000; Part time

Job summary

MyPoint Credit Union is seeking a part-time Teller in San Diego to provide first‑line member service, process transactions, and promote financial wellness. You will handle deposits, withdrawals, and transfers while maintaining accuracy and compliance.

The role emphasizes friendly, knowledgeable assistance and upselling credit union products when appropriate. The position requires 18+ years of age, a background check, and a sales‑driven mindset.

Qualifications

• Must be 18 years of age or older.
• Background check required.
• Sales driven environment with customer service focus.
• Part-time schedule: 30 hours, occasional Saturdays.

Responsibilities

• Greet members and provide exceptional service, answering questions and assisting with inquiries in a friendly, professional manner.
• Process deposits, withdrawals, loan payments, check cashing, and transfers accurately.
• Educate members on credit union products, services, and digital banking tools.
• Balance cash drawer and verify cash amounts, endorsements, IDs, and account information.
• Follow BSA/AML and identity verification procedures; maintain confidentiality and security.

Skills

Customer service

Sales ability

Bilingual English/Spanish

Cash handling

Tools

Teller software/POS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part time with benefits Admin Support San Diego, CA, US

Salary Range: $17.00 To $25.00 Hourly

Branch Teller

MyPoint Credit Union

Position Summary:

A MyPoint Teller plays a vital role in delivering exceptional service and supporting the financial well‑being of our members. As the first point of contact in the branch, the Teller provides accurate, efficient transaction processing and builds trusting relationships by offering friendly, knowledgeable assistance. This position helps uphold the credit union’s mission of providing member‑focused service, promoting financial wellness, and maintaining the highest standards of professionalism, compliance, and security.

• Provide exceptional member service by greeting members, answering questions, and responding to inquiries in a friendly and professional manner.
• Assist members with transactions including deposits, withdrawals, loan payments, check cashing, and transfers.
• Educate members on credit union products, services, and digital banking tools.

Cash Handling & Transactions

• Accurately process all financial transactions while maintaining a balanced cash drawer.
• Verify cash amounts, endorsements, identification, and account information to ensure proper processing.
• Detect, prevent, and report suspicious or fraudulent activity following credit union policies.

Account Support

• Assist members with updating member information, and processing address or name changes.
• Provide information about account balances, fees, and transaction history within authorized guidelines.
• Help members troubleshoot debit cards, online banking access, and mobile app issues.

Compliance & Security

• Follow all credit union compliance standards including Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), and identity verification procedures.
• Maintain confidentiality of member information and adhere to credit union policies and regulatory requirements.
• Support branch security procedures and respond appropriately to emergency situations.

Operational Support

• Assist with daily branch operations including ATM balancing, vault access, and end‑of‑day settlement.
• Participate in team meetings, training sessions, and professional development activities.
• Support branch goals by promoting credit union services and referring members to appropriate departments.
• Identify member needs and refer them to loan officers or member service specialists when appropriate.
• Promote financial wellness tools, credit union benefits, and community initiatives.

Will provide teller duties and customer service to our members. Will exercise attention to detail and sell or refer credit union services and products to our members. Bilingual (English/Spanish) applicants highly encouraged to apply.

Minimum Requirements: Must be 18 years of age or older and able to pass background check. Must be comfortable in a sales driven environment.

Position:Part- Time 30 HR, occasional Saturdays.

Hourly Pay Range $17.00 - $25.00

MyPoint Credit Union is an equal opportunity employer. M/F/D/V