Teller/Customer Service Rep FT (ABQ - Jefferson)

First American Bank NM; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

First American Bank NM is seeking a teller/personal banker to greet customers and deliver quality service in Albuquerque, NM. You will perform teller transactions, open and maintain new accounts, and assist with note payments and wire transfers.

The role emphasizes customer satisfaction, access to product knowledge, and participation in the bank's sales and cross-servicing culture. A high school diploma or GED is required, and bilingual Spanish is a plus.

Qualifications

• High School diploma or GED is required.
• Previous cash handling or customer service experience preferred.
• Bilingual Spanish speaking is a plus.

Responsibilities

• Handle teller transactions and open/maintain accounts.
• Process note payments and wire transfers; handle debit card issues.
• Perform daily proof work and support customers and employees.
• Drive customer satisfaction and cross-sell bank products and services.

Skills

Cash handling

Customer service

Bilingual Spanish

Education

High School diploma/GED

Job description

Summary

Greet bank customers and provide quality service as a teller and personal banker.

Responsibilities:

Duties include teller transactions, opening and maintaining new accounts, accept note payments and wire transfers. Process incoming and outgoing collection items. Daily proof work. Handle debit card issues and provide support and service to customers and employees. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Requirements:

High School diploma or GED is required. Previous cash handling or customer service experience is preferred; bilingual Spanish speaking is a plus. Drive for customer satisfaction and embrace the bank's sales and cross-servicing culture by learning and having knowledge of our products and services.

Must be able to pass a credit, background and reference check.

First American Bank is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.