Teller — Customer Service & Financial Solutions

associatedbank; Hayward (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is hiring a Teller in Wisconsin to deliver friendly, professional service while processing customer transactions accurately and promoting financial solutions. The role involves assisting customers, educating them on digital tools, and collaborating with colleagues across branches to ensure smooth operations.

The position requires a high school diploma and up to two years of customer service experience, with a preference for experience in retail banking or cash handling.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Sales

Team collaboration

Education

High school diploma

Tools

Cash handling

Job description

Associated Bank is hiring a Teller in Wisconsin to deliver friendly, professional service while processing customer transactions accurately and promoting financial solutions. The role involves assisting customers, educating them on digital tools, and collaborating with colleagues across branches to ensure smooth operations.

The position requires a high school diploma and up to two years of customer service experience, with a preference for experience in retail banking or cash handling.