Bank Teller – Customer Service & Growth Opportunities

associatedbank; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is seeking a Teller in Wisconsin to provide exceptional, in-person customer service and handle daily transactions with accuracy. You will identify client needs and refer to colleagues for tailored financial solutions while promoting products and services that meet customer goals.

The role supports branch operations, including vaults and ATMs, and involves educating customers on digital and self-service tools.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Sales orientation

Digital banking tools

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller in Wisconsin to provide exceptional, in-person customer service and handle daily transactions with accuracy. You will identify client needs and refer to colleagues for tailored financial solutions while promoting products and services that meet customer goals.

The role supports branch operations, including vaults and ATMs, and involves educating customers on digital and self-service tools.