Teller: Customer Service & Solutions

associatedbank; Manitowoc (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank in Manitowoc is seeking a Teller to provide friendly, professional service, process transactions accurately, and identify customer needs while promoting financial solutions to help clients reach their goals.

In this front-line role, you’ll support daily branch operations, educate customers on digital tools, and collaborate with colleagues across branches. A high school diploma and up to 2 years of customer service experience are preferred.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Communication skills

Education

High school diploma or equivalent

Job description

Associated Bank in Manitowoc is seeking a Teller to provide friendly, professional service, process transactions accurately, and identify customer needs while promoting financial solutions to help clients reach their goals.

In this front-line role, you’ll support daily branch operations, educate customers on digital tools, and collaborate with colleagues across branches. A high school diploma and up to 2 years of customer service experience are preferred.