On-Site Bank Teller — Customer Service & Transactions (WI)

Associated Banc‑Corp; Stoughton (WI); On-site; USD 23,419 - 31,684; Full time

Job summary

Associated Bank in Wisconsin seeks a friendly Teller to deliver exceptional service, process transactions accurately, and identify opportunities to meet customer needs. In this frontline role, you’ll promote financial solutions and support daily branch operations.

The ideal candidate has a high school diploma and up to two years of customer service experience; experience in retail banking or cash handling is preferred.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects the bank's brand.
• Accurately and efficiently process customer transactions while following policies.
• Identify customer needs and refer to colleagues for additional financial solutions.
• Promote current offers, products, and services to benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank in Wisconsin seeks a friendly Teller to deliver exceptional service, process transactions accurately, and identify opportunities to meet customer needs. In this frontline role, you’ll promote financial solutions and support daily branch operations.

The ideal candidate has a high school diploma and up to two years of customer service experience; experience in retail banking or cash handling is preferred.